After the calc-clean process, Storage, Environment – Philips GC3321 User Manual
Page 10: Guarantee & service, Troubleshooting
9
Repeat the Calc-Clean process if the iron still contains a lot of impurities.
after the Calc-Clean process
1
Put the plug back into the wall socket and let the iron heat up to let the soleplate dry.
Unplug the iron when the temperature light goes out.
Move the iron gently over a piece of used cloth to remove any water stains that may have
formed on the soleplate.
Let the iron cool down before you store it.
storage
1
Set the steam control to position 0, remove the plug from the wall socket and let the iron
cool down.
Wind the mains cord round the cord storage facility (Fig. 15).
Store the iron on its heel in a safe and dry place.
environment
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 16).
guarantee & service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone
number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
Possible cause
Solution
The iron is
plugged in, but
the soleplate stays
cold.
There is a connection
problem.
Check the mains cord, the plug and the wall
socket.
The temperature dial is
set to MIN.
Set the temperature dial to the required position
The iron does
not produce any
steam.
There is not enough
water in the water tank.
Fill the water tank (see chapter ‘Preparing for
use’, section ‘Filling the water tank).
The steam control is set
to position 0.
Set the steam control to a position between 1
and 4 (see chapter ‘Using the appliance’, section
‘Steam ironing’).
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