Hisense Group PDP4211EU - Manual (Page 20)

Appendix
-18-
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.
Symptoms
Possible Solutions
TV will not turn on
No picture, no sound
No sound, picture OK
Poor sound, picture OK
Poor picture, sound OK
Unable to select a certain channel
Poor colour or no colour
The remote control does not operate
Make sure the power cord is correctly plugged in, then press [Power].
The remote control batteries may be dead. Replace the batteries.
Check if the TV is turned off or turned into stand-by mode.
Check the Antenna/Cable connections.
Press [Display] to see if you have selected the right signal input.
The sound may be muted. Press [Vol+] .
The station may have broadcast difficulties. Try another channel.
The station may have broadcast difficulties. Try another channel.
Check the antenna connections.
The station may have broadcast difficulties. Try another channel.
Adjust the picture from the Picture Menu.
The channel may be skipped. See SKIP on page 10.
The station may have broadcast difficulties. Try another channel.
Adjust the HUE and COLOUR in the Menu.
There may be an obstruction between the remote control and the
remote control sensor.
The batteries may be installed with a wrong polarity.
The remote control batteries may be dead. Replace the batteries.
Check if you have entered TELETEXT mode. Press [Text] to quit.
Check the speakers cable connections.
Check the speakers cable connections.
Disorder display at power on
This may be caused by too short interval between power off and on.
Unplug the power and restart.
Check if you have set the correct TV System.