Troubleshooting guide, Technical service, No service parts available for this product – Heath Zenith DESA SPECIALTY PRODUCTSTM SL-5210 User Manual

Page 4: Five year limited warranty

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4

595-4991-06

SYMPTOM

Light will not
come on.

Light comes on
in daylight.

Light comes on
for no apparent
reason.

POSSIBLE CAUSE

1. A sensor is positioned too close to the lamp or

pointed at nearby objects that cause heat to trigger
the sensor

(Reposition the lamp away from the

sensor or nearby objects).

2. Light Control is pointed toward a heat source like an

air vent, dryer vent, or brightly-painted heat-reflec-
tive surface

(Reposition sensor).

1. Heat or light from the lamp may be turning the Light

Control on and off

(Reposition the sensor away

from the light).

2. Heat being reflected from other objects may be

affecting the sensor

(Reposition sensor).

3. Light Control is in the Test mode and warming up

(Flashing is normal under these conditions).

SYMPTOM

Light stays on
continuously.

Light flashes
on and off.

POSSIBLE CAUSE

1. Light switch is turned off.
2. Flood light is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect

(recheck after dark).

5. Incorrect circuit wiring, if this is a new installation.
6. Re-aim the sensor to cover desired area.

1. Light Control may be installed in a relatively dark

location.

2. Light Control is in Test

(Set control switch to an ON-

TIME position).

1. Light Control may be sensing small animals or

automobile traffic

(re-aim sensor).

2. Sensitivity is set too high

(Reduce sensitivity).

TROUBLESHOOTING GUIDE

No Service Parts Available for this Product

TECHNICAL SERVICE

(Do Not Send Products)

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem
persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place
of Purchase.

FIVE YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge
to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable items are not covered
by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty
does not include reimbursement for inconvenience, installation, setup time, loss of use, or unauthorized service.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESEN-
TATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND
SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA
SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO
ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. Retain receipt for warranty claims.

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