Document Outline

• Software License Agreement
• About this Guide
• Documentation
• Introduction
  • Phone Features
  • Requirements
  • Installation and Setup
• Getting Started
  • Plugging in and Starting the Phone
  • Network Connected/Network Disconnected
  • Idle Screen
    • Idle Screen With Softkeys Configured
    • Idle Screen with Voicemail Messages
    • Screen Display After Picking Up the Handset
  • Phone Options via the IP Phone UI
    • Using the IP Phone UI
  • References
  • Phone Options via the Aastra Web UI
    • Finding Your Phone’s IP Address
    • Using the Aastra Web UI
    • Status
    • Operation
    • Basic Settings
• User Password
• Using Your Phone
• Key Descriptions
  • Multiple Line and Call Appearances
• Softkeys
  • Softkey Functions
  • State-Based Softkeys (Bottom Keys only)
  • Softkeys as Line/Call Appearances
    • Setting a Line Softkey
  • Softkeys as Speeddials
    • Setting a Speeddial Softkey
    • Entering a Name/Number for Speeddial Key
    • Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial key
  • Softkeys as "Do not Disturb"
    • Setting a "Do Not Disturb" Softkey
  • Softkeys as Busy Lamp Field (BLF)
    • Setting a BLF Softkey
  • Softkeys as BLF List
    • Setting a BLF List Softkey
  • Softkeys for Accessing XML Services
    • Setting XML Services
    • Setting an XML Softkey
    • Accessing the XML Service
  • Softkeys as Flash Key
  • Softkeys as Sprecode
    • Setting a Sprecode Softkey
  • Static and Softkey Settings for Park/Pickup
    • Park/Pickup Static Configuration
    • Park/Pickup Softkey Configuration
    • Using the Park Call/Pickup Parked Call Feature
  • Softkeys as Last Call Return (lcr) (Sylantro Servers only)
    • How it works
    • Setting a Last Call Return Softkey
  • Softkeys as Services
  • For more information about Services you can access on your phone, contact your system administrator.
    • Setting Services Softkey
  • Softkeys as Directory
    • Setting Directory Softkey
  • Softkeys as Callers List
    • Setting Callers List Softkey
  • Softkeys as an Intercom Key
    • Setting an Intercom Softkey
  • Softkeys as an Empty Key
    • Setting an EmptySoftkey
  • Deleting a Softkey
• Restarting your phone
• Making Calls
  • Dialing a Number
  • Pre-dialing a Number
  • Using Handsfree Speakerphone
  • Using a Headset
    • Advanced Volume Controls for the Headset Mic
    • To Make and Receive Calls Using a Headset
  • Intercom
    • Incoming Intercom Calls
  • Redial
    • Accessing the Redial List
    • Deleting from the Redial List
  • Mute
• Receiving Calls
  • Answering an Incoming Call
  • Sending an Incoming Call to Voicemail
• Handling Calls
  • Placing a Call on Hold
    • When on Hold
    • Automatic Hold
    • Retrieving a Held Call
  • Transferring Calls
    • Blind Transfer
    • Consultative Transfer
  • Conferencing Calls
  • Picking up Calls
  • Ending Calls
• Managing Calls
  • Directory List
    • Sorting Entries and Quick Search Feature
    • Adding to and Editing the Directory List
    • Downloading the Directory List to Your PC
    • Accessing the Directory List
  • Callers List
    • Using the Callers List
    • Editing in the Callers List
    • Deleting from the Callers List
    • Downloading the Callers List
  • Call Forwarding
    • Setting Call Forwarding
  • Missed Calls Indicator
  • Voicemail
    • Using Voicemail
• Additional Features
  • Star Codes
  • Suppressing DTMF Playback
    • Configuring Suppression of DTMF Playback
  • Display DTMF Digits
    • Configuring Display of DTMF Digits
  • Stuttered Dial Tone
    • Configuring Stuttered Dial Tone
  • Play Call Waiting Tone
    • Configuring Call Waiting Tone
  • Incoming Intercom Calls and Auto-Answer
    • Configuring Incoming Intercom and Auto-Answer
  • Using Redial Key for “Last Number Redial”
  • Ring Tones and Tone Sets
    • Ring Tones
    • Ring Tone Sets
    • Configuring Ring Tones and Tone Sets
  • Time and Date
    • Configuring Time and Date
  • Locking and Unlocking the Phone
    • Locking/Unlocking a Phone
  • Resetting a User Password
  • Defining an Emergency Dial Plan
• Language
  • Specifying the Language to Use
• Model 536 and 560 Expansion Modules
• Troubleshooting Solutions
  • Why is my display blank?
  • Why is my speakerphone not working?
  • Why can’t I get a dial tone?
  • Why doesn’t my phone ring?
  • Why is the light not coming on with a new Voice Mail Message?
  • Why is my handset not working?
  • What are services, and how do I use them?
  • How do I find the IP address of my phone?
  • Why does my phone display the “No Service” message?
  • How do I change my user password?
  • Why does my phone display "Bad Encrypted Config"?
  • How do I restart the IP phone?
• Limited Warranty
• Appendix A - Time Zone Codes