Why does my phone display "bad encrypted config, How do i restart the ip phone, Troubleshooting solutions – Aastra Telecom 57i IP Phone User Manual

Page 131

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123 Model 57i IP Phone User Guide

Troubleshooting Solutions

For information on how to access the Aastra Web UI, go to the section

"Using the Aastra Web UI"

on

page 15

.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted config-
uration files are enabled but the decryption process has failed.
Report this error to your system administrator.

How do I restart the IP phone?

1. Press the

button on the phone to enter the Option List.

2. Use the

key to scroll down the list of options to Phone Status and

press the

key to select.

3. Press the

key to scroll to the Restart Phone option.

4. Press the

key to confirm and restart the phone. If you do not wish to

restart your phone, press the

key to cancel.

Note: Your phone will be out of service temporarily during the restart and down-

loading process.

1. Click on Operation->Reset.

2. Click

.

3. Click OK at the confirmation prompt.

IP Phone UI

Aastra Web UI

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