Document Outline

• Software License Agreement
• Table of Contents
• Introduction
  • About This Guide
• System Overview
  • Summary of System Features
    • Voice Recognition
    • Auto-Discovery
    • Microsoft Response Point Administrator
    • Microsoft Response Point Assistant
    • System Deployment Requirements
• System Installation
  • Base Unit
  • Gateway
  • RP Phones
• Response Point Administrator
  • Installing Administrator
  • Starting Administrator
• Response Point Assistant
  • Starting Assistant
• Using Administrator
  • Adding Users
  • Recording User Names
    • Using Computer-Generated Speech
    • Recording Audio from a Phone
    • Using a Prerecorded Sound File
  • Editing Users
  • Removing Users
  • Adding Phones
  • Adding Multiple Line Phones
    • Activating phone lines on the Web UI
    • For Model 6757i CT RP
    • For Model 6753i RP
  • Editing a Phone
  • Removing a Phone
• Voice Services
  • Adding Gateways (Analog Phone Services)
  • Adding VoIP Phone Services
  • Editing Voice Services
  • Removing Voice Services
• Advanced Administrator Options
  • Setting the Date and Time
  • Configuring the Email Server
  • Setting Parked Call Music
    • Using the default built-in Parked Call Music audio file
    • Using an external music source for Parked Call Music
  • Setting Voicemail Options
  • Using the Automated Receptionist
  • Using Advanced Automated Receptionist Features
    • Configuring the Automated Receptionist
    • Choosing the Automated Receptionist Greeting and Prompt
    • Configuring Bypass Receptionist
  • Using a Receptionist or Operator
    • Using the Receptionist Plan
    • Using an Operator
  • Simultaneous Ringing/Ringing Groups
    • Setting up a Job-Role User
    • Assigning a Job-Role User to a Phone
    • Assigning Incoming Calls to the Job-Role User
  • Call History
    • Saving Call History list
  • Voicemail Storage
    • Base Unit Storage Limits
    • Viewing Storage Space
  • Base Unit Storage FAQs
    • What information is stored in the base unit, and for how long?
    • When are voice messages deleted?
    • How long are passwords stored on the base unit?
    • How long is user data stored on the base unit?
    • How long is the email server password stored?
    • Where is this information stored?
    • What information can I prevent from being stored?
    • How do I erase the information stored in the base unit?
  • Backing up and Restoring Base Unit Configuration
    • Backing Up
    • Restoring a Backup
  • Event Logs on the Base Unit
• Setting Options via the Aastra Web UI
  • Finding Your Phone’s IP Address
    • Using Administrator.
    • Using the Phone Interface.
  • Using the Aastra Web UI
• Upgrading the AastraLink RP Solution
  • Base Unit and Software Upgrades
    • Version Control
    • Upgrade Process
  • Phone and Gateway Upgrades
    • Upgrade All Device Firmware Using Administrator
    • Upgrade Selected Device Firmware Using Administrator
    • Manual Phone Upgrades
• Resetting Your AastraLink RP Solution
  • Factory Defaulting Aastra RP Phones
    • Resetting with the Aastra WebUI
    • Resetting with the Phone UI
  • Microsoft Utilities
    • Resetting the AastraLink RP 500 Base Unit Password
    • Extracting Diagnostic Information from the Base Unit
    • Erasing All Private Information on the Base Unit
• Troubleshooting Solutions
  • General Troubleshooting
  • Auto-Discovery Troubleshooting
• Limited Warranty
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Index