Document Outline

• Table of Contents
• About this Guide
  • What’s included?
  • Typographical Conventions
    • Product Guide Conventions
  • Finding Help
• Chapter 1: Overview
  • What is Tenor CMS?
  • Features
    • Unique Design
    • State-of-the-Art Configuration and Network Management
    • SelectNet™ Technology Safety Net
    • Dynamic Call Routing
    • Multiple Channels/Signaling Supported
    • Fractional T1/E1 Support
    • PacketSaver™
    • IVR/RADIUS support
    • Easy Connect to Console
    • H.323 Gatekeeper Call Control Management
    • Powerful System Monitoring
  • Capabilities
    • Intra-trunk Routing - “Hairpinning”
    • Other Call Routing Options
    • Virtual Tie Line
    • Hop-off PBX Call
    • SNMP Support
    • Call Detail Recording
  • H.323 Gatekeeper Services
    • Gatekeeper
    • Zone Management
    • Call Registration
    • Border Element
    • Call Services
    • Configuration
• Chapter 2: Hardware Components
  • Hardware Description
    • Board interoperability
  • Chassis - CMS (14 Slot)
    • Front (with AC power)
    • Rear (with AC power)
    • Front (with DC Power)
    • Rear (with DC power)
  • Chassis - CMS960 (8 Slot)
    • Front (with AC power)
    • Rear (with AC power)
    • Front (with DC Power)
    • Rear (with DC power)
  • Chassis- CMS240 (2 slot)
    • Front View (with AC power)
    • Rear View (with AC power)
    • Front view (with DC power)
    • Rear View (with DC power)
  • System Controller Card (Available for CMS P1.5.x )
  • CPU Card (Available for CMS P2.x.x)
    • Front View
    • Rear View
  • WAN Cards
    • DS1 WAN Card (with DSP module)
    • T1 WAN Card
    • E1 WAN Card
  • DSP Resource Card
  • Cables
    • RJ-45 Cables
    • RJ-48 Cables
    • DB-9 to DB-9 Null Modem Cable (for System Controller card)
    • DB-9 Serial RS-232 Cable (for CPU card)
  • Power Supplies
    • CMS (14 slot)
    • CMS960 (8 slot)
    • With AC Power
    • With DC Power
    • CMS240 (2 slot)
    • With AC Power
    • With DC Power
• Chapter 3: Installation
  • Installation
    • Pre-Installation Guidelines
    • Inspect Package Contents
    • Install in Rack
  • Connection
    • Introduction
    • Connect to Trunk Interface - PSTN
    • Connect to Line Interface - PBX
    • Connect to Ethernet LAN (with System Controller Card)
    • Connect to Ethernet LAN (with CPU Card)
    • Connect to PC Console (with System Controller)
    • Connect to PC Console (with CPU)
  • Connect Power - CMS (14 slot), DC only)
    • Power Requirements
    • Material Requirements
    • Connect Power
  • Connect Power - CMS960 (8 slot) and CMS240 (2 slot), DC only
    • Power Requirements
    • Material Requirements
    • Connect Power
  • Install Power Cord Strain Relief (AC only)
  • Power up the System (for AC unit)
  • Prevent Electrostatic Discharge Damage
    • ESD Antistatic Wrist Strap
    • Provide Grounding
  • Assign IP Address
  • Install Software Upgrade via CMS Software Update Utility
    • Upgrade from Disk
    • Upgrade via Network
    • Backup
    • Restore previous versions
• Chapter 4: Getting Started with Command Line Interface (CLI)
  • What is the Command Line Interface?
    • Options
    • Modes
    • Navigation
    • User Login IDs
  • CLI Menu Tree
    • CLI Menu Tree - Basic View
    • CLI Menu Tree - Expanded View
  • Access CLI
    • Telnet Connection
    • Serial Port Connection
  • Move around within CLI
    • Move between modes
    • Move within modes
  • Execute commands
    • Mode-specific commands
    • Global commands
    • Clear
  • Configuration Mode
    • Menu-specific commands
    • Global commands
    • Set
  • Maintenance mode
  • Monitor mode
  • Diagnostic Mode
    • Event Log
  • Configure Common CLI Options
    • Clock Source
    • Gatekeeper
    • Gateway
    • Border Element
    • Channel Group
    • Digital Interface
    • Switch Protocol
    • Trunk Group
• Chapter 5: Working with SNMP
  • What is SNMP?
    • How does Tenor CMS utilize SNMP?
  • Installation Requirements
  • Installation
    • Download and install SNMP Related Files
    • Configure network manager IP address
  • Working with SNMP
    • View traps
    • View Alarm Status via Tenor CMS icon
    • Launching Command Line Interface (CLI) from HP Openview
    • Set up Tenor CMS status polling
    • Set up Debug Message Display window
• Chapter 6: Call Detail Recording
  • Overview
  • Establish connection between Tenor CMS and CDR Server
    • Configure Tenor CMS for connection to CDR server
    • Setup CDR Server and assign password
    • Change CDR Password (if required)
  • Tenor CMS Establishes Connection with CDR Server
  • CDR Server Establishes Connection with Tenor CMS
  • CDR Output
    • Sample Record for Standard and Extended CDR Format 0, 1, 100, 101
    • Sample Record for Extended CMS CDR Format 3, 4, 103, 104:
• Chapter 7: System Alarms
  • Monitor Alarms
    • How to Read Alarms
    • Valid Alarms
  • View Alarms
    • Display all Alarms
    • Display Active Alarms
    • Display Alarm History
• Chapter 8: Diagnostics/Maintenance
  • Before you Begin
  • Diagnostics
    • Common Symptoms/Problems
    • Unit Provisioning
    • Ping Unit
    • Inspect and Replace Fuse (for AC power only)
  • Monitoring
    • Faceplate LEDs
    • Inspect Backplane/Chassis
    • Power Supply (CMS, 14 slot)
    • Alarms
    • Active Call Status
    • Component Status
  • General Maintenance
    • Replace System Fan (for CMS, 14 slot only)
    • Clean/Replace Foam Air Filter (for CMS, 14 slot only)
    • Reset System
    • Change Password
  • Card Maintenance/Replacement
    • Replace WAN/System Controller/CPU cards of identical type
    • Replace/Change DSP Module (on DS1 card)
    • Move card location or change card type
  • If you need Additional Help
• Appendix A: Getting Acquainted with Tenor CMS in the VoIP Network
  • How does CMS fit in the VoIP Network?
    • Common Network Types
  • Typical CMS Applications
    • Enterprise Network
    • Service Provider Network
    • Calling Card Application
    • Off Premises Exchange (OPX)
• Appendix B: Specifications/Approvals
  • Voice/Fax
  • Line Side (PBX) / Trunk Side (PSTN) Connections
  • LAN Connection
  • Physical
  • Electrical
  • Environmental
  • Agency Approvals
  • FCC WARNINGS
• GLOSSARY
• INDEX
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • L
  • M
  • N
  • P
  • R
  • S
  • T
  • U
  • W
• WARRANTY
  • Quintum Limited Warranty