Overview, Troubleshooting approaches – HP 2600 User Manual

Page 353

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Troubleshooting

Overview

Overview

This chapter addresses performance-related network problems that can be
caused by topology, switch configuration, and the effects of other devices or
their configurations on switch operation. (For switch-specific information on
hardware problems indicated by LED behavior, cabling requirements, and
other potential hardware-related problems, refer to the installation guide you
received with the switch.)

N o t e

HP periodically places switch software updates on the HP ProCurve web site.
HP recommends that you check this web site for software updates that may
have fixed a problem you are experiencing.

For information on support and warranty provisions, see the Support and
Warranty booklet shipped with the switch.

Troubleshooting Approaches

Use these approaches to diagnose switch problems:

■

Check the HP ProCurve web site

– the web site may have software

updates or other information to help solve your problem:

http://www.hp.com/go/hpprocurve

■

Check the switch LEDs

– The LEDs on the switch are a fundamental

diagnostic tool. They provide indications of proper switch operation and
of any hardware faults that may have occurred:

•

Each switch port has a Link LED that should light whenever an active
network device is connected to the port.

•

Problems with the switch hardware and software are indicated by
flashing the Fault and other switch LEDs.

See the Installation Guide shipped with the switch for a description
of the LED behavior and information on using the LEDs for trouble-
shooting.

■

Check the network topology/installation

– See the Installation Guide

shipped with the switch for topology information.

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