HP DVD100I - Manual (Page 85)

hp dvd-writer hp dvd-writer hp dvd-writer hp dvd-writer dvd100i dvd100i dvd100i dvd100i Technical Support Solutions Guide 10/25/01 Installation
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your computer, disconnecting and reconnecting the cables on the devices that no
longer work.
Check data connectors for bent pins Check data connectors for bent pins Check data connectors for bent pins Check data connectors for bent pins
Check the data connectors on the drive and controller for bent pins. If you find any
bent pins, GENTLY and CAREFULLY straighten them with needle-nosed pliers.
Check external SCSI cables Check external SCSI cables Check external SCSI cables Check external SCSI cables
You may have dislodged the SCSI cable for one of your SCSI devices when you
installed your HP drive. Inspect all SCSI cable connections, disconnecting and
reconnecting the cables on the devices that no longer work.
Change drive letter assignments Change drive letter assignments Change drive letter assignments Change drive letter assignments
If you had assigned a fixed drive letter to your old device(s), Windows may now be
assigning that letter to your HP drive, making it unavailable when the fixed letter
assignment is attempted. Cancel all fixed drive letter assignments, or manually
assign new fixed letters for all devices.
Windows assigned the wrong drive letters to your drives
Unless you specify otherwise, Windows assigns drive letters based on the hardware
features of your computer and its components. This means that, in some cases,
installing a new drive shuffles the drive letters not only of your new drive, but of
those that were already installed.
If you want to assign drive letters to your CD or DVD drives manually, follow the
procedure for your version of Windows.
Windows 95/98/Me Windows 95/98/Me Windows 95/98/Me Windows 95/98/Me
1. 1.1. 1. Click the Start Start Start Start button, point to Settings Settings Settings Settings , and click Control Panel Control Panel Control Panel Control Panel .
2. 2. 2. 2. Double-click the System System System System icon.
3. 3. 3. 3. Click the Device Manager Device Manager Device Manager Device Manager tab.
4. 4. 4. 4. Click the View devices by type View devices by type View devices by type View devices by type radio button.
5. 5. 5. 5. Double-click the CDROM CDROM CDROM CDROM icon.
6. 6. 6. 6. Double-click a CD-ROM drive in the list.
7. 7. 7. 7. Click the Settings Settings Settings Settings tab.
8. 8. 8. 8. Set the Start Start Start Start drive letter drive letter drive letter drive letter and Finish drive letter Finish drive letter Finish drive letter Finish drive letter settings to the desired letter.
9. 9. 9. 9. Click the OK OK OK OK button.
10. 10. 10. 10. Repeat steps 6 through 9 for each remaining drive in the list.
11. 11. 11. 11. Make sure no two drives are assigned to the same letter.
Windows NT Windows NT Windows NT Windows NT
1. 1.1. 1. Log on with Administrator privileges.
2. 2. 2. 2. Click the Start Start Start Start button, point to Programs Programs Programs Programs , point to Administrative Controls Administrative Controls Administrative Controls Administrative Controls
(Common) (Common) (Common) (Common) , and click Disk Administrator Disk Administrator Disk Administrator Disk Administrator .
3. 3. 3. 3. Click a CD-ROM or DVD-ROM device.
4. 4. 4. 4. Click the Tools Tools Tools Tools menu, then click Assign Drive Letter Assign Drive Letter Assign Drive Letter Assign Drive Letter .
5. 5. 5. 5. Click the Assign Drive Letter Assign Drive Letter Assign Drive Letter Assign Drive Letter radio button.
6. 6. 6. 6. Select the desired drive letter from the pull-down list.
7. 7. 7. 7. Click the OK OK OK OK button.
8. 8. 8. 8. Repeat steps 3 through 7 for each remaining drive.
9. 9. 9. 9. Make sure no two drives are assigned to the same letter.
Windows 2000 Windows 2000 Windows 2000 Windows 2000
1. 1.1. 1. Log on with Administrator privileges.
2. 2. 2. 2. Click the Start Start Start Start button, point to Settings Settings Settings Settings , then click Control Panel Control Panel Control Panel Control Panel .
3. 3. 3. 3. Double-click Administrative Tools Administrative Tools Administrative Tools Administrative Tools .
4. 4. 4. 4. Double-click Computer Management Computer Management Computer Management Computer Management .
5. 5. 5. 5. Highlight the Storage Storage Storage Storage icon in the left pane.
6. 6. 6. 6. Double-click the Disk Management Disk Management Disk Management Disk Management icon in the right pane.
7. 7. 7. 7. Right-click the first drive whose drive letter you want to change.
8. 8. 8. 8. Click the Assign New Drive Letter and Path Assign New Drive Letter and Path Assign New Drive Letter and Path Assign New Drive Letter and Path option on the popup menu.
9. 9. 9. 9. Select the desired drive letter from the pull-down list.
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