The notebook cannot be started, The notebook stops working – Fujitsu Siemens Computers V2020 User Manual

Page 53

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Troubleshooting and tips

A26391-V2020-Z120-1-7619, edition 1

45

The external monitor is blank or the image is unstable

The wrong external monitor has been selected or the wrong screen resolution has been set for the
application programme.
►

End the application programme under Windows with Alt + F4 . If the fault continues to occur
after ending the programme, switch over to the notebook's internal LCD screen with Fn +

F4

. Change the following setting:

►

Select the correct monitor or set the correct screen resolution.
–

Setting the screen resolution: Select Start - Control Panel - Appearance and Themes -
Advanced

-

screen resolution and then the screen resolution you require.

–

Selecting the monitor: Select the correct monitor under Start - Control Panel - Appearance
and Themes - Display - Settings - Advanced - Display
.

The notebook cannot be started

The battery is not installed correctly
► Switch

the notebook off.

►

Check whether the battery is installed correctly in its compartment.

►

Switch the notebook on.

The battery is dead
►

Charge the battery.

Or
►

Install a charged battery.

Or
►

Connect the power adapter to the notebook.

The power adapter is not connected correctly
► Switch

the notebook off.

►

Check whether the power adapter is connected correctly to the notebook.

►

Switch the notebook on.

The notebook stops working

The notebook is in Standby or Suspend mode
►

Reactivate the notebook by pressing a key (Standby mode) or by switching it back on
(Suspend mode).

An application programme has caused the malfunction
►

Close the application programme or restart the notebook by switching it on/off or with a warm
boot.

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