Troubleshooting (all models) – Fisher & Paykel E411T User Manual

Page 42

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40

Troubleshooting (all models)

If there is a problem with your appliance, please check the following points before contacting your
local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.

Problem

Possible causes

What to do

Appliance does
not operate.

No electricity at power outlet.

Check that the plug is correctly connected
and power switched on.
Check another appliance at the same outlet.
Check house fuse.

Light not
working.

Light not functioning.

The light cannot be serviced by the user.
Contact your Fisher & Paykel Dealer or
Authorised Service Agent.

Refrigerator not working.

Check refrigerator is turned on at wall.
If problem continues refer to page 44.

Light and display
not working.

Product in Sabbath Mode.

On Ice & Water models hold down

,

and buttons for 4 seconds.
On Non-Ice & Water models hold the

button down for 10 seconds.

Motor operates
for long periods.

Hot weather.
Frequent door openings.
Large amount of food
recently added.

Minimise door opening to allow
temperature to stabilise.

Temperature control set
too low.

See Temperature control section
(refer to page 21 for Ice & Water models
and page 16 for Non-Ice & Water models).

Doors not sealing properly.

Check that cabinet is level and gasket seals
are clean.

Storage
compartments
too warm.

Temperature setting
not correct.

See Temperature control section
(refer to page 21 for Ice & Water models
and page 16 for Non-Ice & Water models).

Frequent door openings.
Large amount of food
recently added.

Minimise door openings to allow
temperature to stabilise.

Food freezing in
the refrigerator.

Temperature setting
not correct.

See Temperature control section (refer to
page 21 for Ice & Water models and
page 16 for Non-Ice & Water models).

Food placed directly in front of
air outlets.

Move chill sensitive foods away from the
centre back of the shelf.

Unfamiliar noises. Cabinet not stable or level.

See Installation section (pages 12 – 13) or
refer to Refrigerator sounds (page 35).

Freezer is defrosting.

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