Fishman Loudbox 100 - Manual (Page 16)

Save your original sales receipt. It is your proof of purchase if you require warranty service.
Fishman Acoustic Instrument Amplifiers (“Products”) are warranted to the original consumer purchaser to be free of defects in materials
and workmanship under normal use and service for a period of one (1) year from the date of purchase, with the exception of the speaker
components which are warranted for a period of ninety (90) days from the date of purchase. If the Product fails to function properly
due to defects in materials or workmanship during the applicable warranty period, Fishman Transducers Inc. (“Fishman”), at its option,
will repair or replace the Product, with no charge for labor or materials. This warranty applies only if the Product is sold and delivered
within the U.S. by an authorized Fishman Dealer.
Warranty service and repairs for Fishman Acoustic Instrument Amplifiers are to be made only at an authorized Fishman Service Center
OR at the factory in Wilmington MA. Unauthorized repairs will void this warranty.
Note: For factory warranty service, the customer must prepay freight to Fishman.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL FISHMAN BE LIABLE FOR LOSS OF PROFITS OR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR
OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF WARRANTY OR OTHER OBLIGATION CONTAINED IN THIS OWNERS'
MANUAL. THE WARRANTY CONTAINED HEREIN SHALL NOT APPLY IF THE SERIAL NUMBER IS DEFACED OR REMOVED OR THE
PRODUCT HAS BEEN DAMAGED BY ALTERATION, MISUSE, ACCIDENT, NEGLECT OR USE WITH UNAUTHORIZED ATTACHMENTS.
To obtain warranty service from an authorized Fishman Service Center:
1. The Fishman Dealer where you purchased your amplifier may also be authorized to perform warranty service and should be your
first point of contact. If the Fishman Dealer who sold the Product is authorized to service the amplifier, bring the defective unit to
the service center along with your original sales receipt. If you can’t provide the original receipt, the authorized Fishman Service
Center may charge you for repairs.
If your local Fishman Dealer cannot service the amplifier, contact Service & Support at www.fishman.com and we will recommend
an authorized Fishman Service Center in your area. If there is no service center close to you, return the amplifier to the factory as
described below.
2. Make sure you can duplicate the problem for the Service Center. If you bring in the amplifier for warranty service and the problem
can’t be duplicated by the technician, you may be charged a service fee.
3. Fishman Authorized Service Centers reserve the right to inspect the amplifier before beginning warranty service. Final determination
of warranty coverage lies solely with Fishman Transducers or its Authorized Service Centers.
4. Fishman assumes no responsibility for the quality or timeliness of repairs performed by Fishman Authorized Service Centers.
To obtain factory service:
Amplifiers repaired under warranty at the Fishman factory will be returned to the customer UPS ground freight, prepaid by Fishman to
any location within the continental United States.
Important!
A Product that is returned to Fishman which is not covered by the terms of this warranty will be
repaired and returned C.O.D. with billing for labor, materials, return freight and insurance.
For factory service, you must deliver the amplifier prepaid-freight to Fishman.
1. Contact Fishman Transducers Factory Service via Service and Support at www.fishman.com to obtain a Return Merchandise
Authorization number (RMA number). Products returned without an RMA number will be refused.
2. Pack the amplifier in its original shipping carton. If you do not have the carton, request one from us when you get your RMA number.
Include your shipping address (no P.O. boxes or route numbers). Also include a copy of your sales receipt and a note that explains
how to duplicate the problem. If we cannot duplicate the problem at the Factory or verify the original purchase date, we may, at our
option, charge for parts/labor and return shipping.
3. Ship the amplifier freight prepaid to:
Fishman Transducers Service Department
340 Fordham Road, Wilmington, MA 01887 USA
513-100-105 • Rev B • 12-05
Limited Warranty
www.fishman.com