No sound or only minimum volume, The cd/dvd does not function, Contact with hotline/help desk – Fujitsu Siemens Computers C Series User Manual

Page 20

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C Serie

12

A26391-K110-Z100-1-7619

No sound or only minimum volume

Check that the hardware volume control is correctly set.

Ê

Double-click on the volume indicator in the task bar and adjust the volume. Make sure that the
loudspeaker is not switched off here.

Ê

Make sure that the sound driver is correctly installed under

Control Panel - System - Device

Manager

.

Ê

Check with the key combination

[Fn]

+

[F3]

whether the loudspeakers are switched off.

Ê

Use the key combination

[Fn]

+

[F8]

or

[Fn]

+

[F9]

to check the volume.

The CD/DVD does not function

Check whether the CD/DVD has been properly inserted into the drive.

Ê

Check whether the CD/DVD is scratched, warped, soiled or moist.

Ê

Make sure that you use a CD/DVD that complies with the standards.

Ê

Check with the key combination

[Fn]

+

[F3]

whether the loudspeakers are switched off.

Ê

Use the key combination

[Fn]

+

[F8]

or

[Fn]

+

[F9]

to check the volume.

Contact with Hotline/Help Desk

If you are unable to solve a certain problem, please contact the Hotline/Help Desk. Additional details
can be found in the guarantee booklet. Please have the following information ready when you call:

•

The model name and serial number of the notebook. The serial number is located on a sticker
on the underside of the notebook.

•

Notes of any messages that appear on the screen and information on acoustic signals.

•

Any changes you have made to the hardware, software or the BIOS settings after receiving the
notebook.

•

Your system configuration and all peripheral devices connected to your system.

•

Your sales contract.

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