Worldwide warranty, Product registration, Troubleshooting – FELLOWES Helios 30TM User Manual

Page 7

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7

Fellowes warrants all parts of the binder to be free of defects in material and workmanship for 2 years from the date of
purchase by the original consumer. If any part is found to be defective during warranty period, your sole and exclusive remedy
will be repair or replacement, at Fellowes’ option and expense, of the defective part. This warranty does not apply in cases of
abuse, mishandling or unauthorised repair. Any implied warranty, including that of merchantability or fitness for particular
purpose, is hereby limited in duration to the appropriate warranty period set forth above. In no event shall Fellowes be liable
for any consequential damages attributable to this product. This warranty gives you specific legal rights. You may have other
legal rights that vary from this warranty. The duration, terms and conditions of this warranty are valid worldwide, except where
different limitations, restrictions or conditions may be required by local law. For more details or to obtain services under this
warranty, please contact Fellowes or your dealer.

WORLDWIDE WARRANTY

Thank you for purchasing a Fellowes product. Please visit www.fellowes.com/register to register your product and benefit
from product news, feedback and offers. Product details can be found listed on the rating plate positioned on the rear side or
underside of the machine.

PRODUCT REGISTRATION

Problem

Possible cause

Solution

No ‘red’ power on LED

Machine is not switched on

Switch on machine at rear next to plug
inlet and at the wall socket

No ‘green’ ready light after a long
period

Machine is in a hot or humid area

Move the machine to a cooler and dry
area

Loose and unglued sheets

Binding cover may be too thick to bind

Process the documents again, ensure
sheets are in contact with the glued spine
by tapping gently on a flat surface

Timer setting may be incorrect

Check timer setting is correct and process
the document again

Loose and glued sheets

The cover size is too small for the
number of sheets

Check the number of sheets is appropri-
ate for the cover width. Select larger
spine width if necessary

Extended heating cycle

Check timer setting is correct. Ensure
prompt document removal

Timer setting may be incorrect
Documents left on the heater plate
after the cycle is complete

TROUBLESHOOTING

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