Document Outline

• SPARC Enterprise M3000 Server Service Manual
  • Contents
  • Preface
  • Safety Precautions for Maintenance
    • 1.1 ESD Precautions
    • 1.2 Server Precautions
      • 1.2.1 Electrical Safety Precautions
      • 1.2.2 Equipment Rack Safety Precautions
      • 1.2.3 Component Handling Precautions
  • Hardware Overview
    • 2.1 Name of Each Part
    • 2.2 Operator Panel
      • 2.2.1 Operator Panel Overview
      • 2.2.2 Switches on the Operator Panel
      • 2.2.3 LEDs on the Operator Panel
    • 2.3 LED Functions of Components
    • 2.4 External Interface Port on Rear Panel
    • 2.5 Labels
  • Troubleshooting
    • 3.1 Emergency Power Off
    • 3.2 Failure Diagnostic Method
    • 3.3 Checking the Server and System Configuration
      • 3.3.1 Checking the Hardware Configuration and FRU Status
        • 3.3.1.1 Checking the Hardware Configuration.
      • 3.3.2 Checking the Software and Firmware Configurations
        • 3.3.2.1 Checking the Software Configuration
        • 3.3.2.2 Checking the Firmware Configuration
        • 3.3.2.3 Downloading Error Log Information
    • 3.4 Error Conditions
      • 3.4.1 Predictive Self-Healing Tools
      • 3.4.2 Monitoring Output
      • 3.4.3 Messaging Output
    • 3.5 Using Troubleshooting Commands
      • 3.5.1 Using the showhardconf Command
      • 3.5.2 Using the showlogs Command
      • 3.5.3 Using the showstatus Command
      • 3.5.4 Using the fmdump Command
        • 3.5.4.1 fmdump -V Command
        • 3.5.4.2 fmdump -e Command
      • 3.5.5 Using the fmadm Command
        • 3.5.5.1 Using the fmadm faulty Command
        • 3.5.5.2 fmadm repair Command
        • 3.5.5.3 fmadm config Command
      • 3.5.6 Using the fmstat Command
    • 3.6 General Oracle Solaris Troubleshooting Commands
      • 3.6.1 Using the iostat Command
        • 3.6.1.1 Options
      • 3.6.2 Using the prtdiag Command
        • 3.6.2.1 Options
      • 3.6.3 Using the prtconf Command
        • 3.6.3.1 Options
      • 3.6.4 Using the netstat Command
        • 3.6.4.1 Options
      • 3.6.5 Using the ping Command
        • 3.6.5.1 Options
      • 3.6.6 Using the ps Command
        • 3.6.6.1 Options
      • 3.6.7 Using the prstat Command
        • 3.6.7.1 Options
  • FRU Replacement Preparation
    • 4.1 Tools Required for Maintenance
    • 4.2 FRU Replacement and Installation Methods
      • 4.2.1 FRU Replacement
      • 4.2.2 FRU Installation
    • 4.3 Active Replacement/Active Addition
      • 4.3.1 Releasing a FRU from a Domain
      • 4.3.2 FRU Removal and Replacement
      • 4.3.3 Configuring a FRU in a Domain
      • 4.3.4 Verifying the Hardware Operation
    • 4.4 Hot Replacement/Hot Addition
      • 4.4.1 FRU Removal and Replacement (Power supply unit/Fan unit)
      • 4.4.2 Verifying the Hardware Operation (Power supply unit/Fan unit)
      • 4.4.3 Verifying the Hardware Operation (Hard disk drive)
    • 4.5 Cold Replacement/Cold Addition
      • 4.5.1 Powering off the Server
        • 4.5.1.1 Power-off by Using the XSCF Command
        • 4.5.1.2 Power off by Using the Operator Panel
      • 4.5.2 FRU Removal and Replacement
      • 4.5.3 Powering on the Server
        • 4.5.3.1 Power-on by Using the XSCF Command
        • 4.5.3.2 Power-on by Using the Operator Panel
      • 4.5.4 Verifying the Hardware Operation
  • Internal Components Access
    • 5.1 Sliding the Server Into and Out of the Equipment Rack
      • 5.1.1 Sliding the Server Out from the Equipment Rack
      • 5.1.2 Sliding the Server into the Equipment Rack
    • 5.2 Removing and Attaching the Top Cover
      • 5.2.1 Removing the Top Cover
      • 5.2.2 Attaching the Top Cover
    • 5.3 Removing and Attaching the Air Duct
      • 5.3.1 Removing the Air Duct
      • 5.3.2 Attaching the Air Duct
    • 5.4 Removing and Attaching the Fan Cover
      • 5.4.1 Removing the Fan Cover
      • 5.4.2 Attaching the Fan Cover
  • Motherboard Unit Replacement
    • 6.1 Accessing the Motherboard Unit
    • 6.2 Removing the Motherboard Unit
    • 6.3 Mounting the Motherboard Unit
    • 6.4 Reassembling the Server
  • Replacement and Installation of Memory
    • 7.1 Memory Mounting Rules
      • 7.1.1 Confirmation of DIMM Information
      • 7.1.2 Memory Mounting Conditions
    • 7.2 Accessing the DIMMs
    • 7.3 Removing the DIMMs
    • 7.4 Installing the DIMMs
    • 7.5 Reassembling the Server
  • Replacement and Installation of PCIe Cards
    • 8.1 Accessing a PCIe Card
    • 8.2 Removing a PCIe Card
    • 8.3 Mounting a PCIe Card
    • 8.4 Reassembling the Server
  • Replacement and Installation of a Hard Disk Drive (HDD)
    • 9.1 Accessing a Hard Disk Drive
      • 9.1.1 Active Replacement
      • 9.1.2 Hot Replacement
      • 9.1.3 Cold Replacement
    • 9.2 Removing a Hard Disk Drive
    • 9.3 Installing a Hard Disk Drive
    • 9.4 Reassembling the Server
      • 9.4.1 Active Replacement
      • 9.4.2 Hot Replacement
      • 9.4.3 Cold Replacement
  • Replacing the Hard Disk Drive Backplane
    • 10.1 Accessing the Hard Disk Drive Backplane
    • 10.2 Removing the Hard Disk Drive Backplane
    • 10.3 Mounting the Hard Disk Drive Backplane
    • 10.4 Reassembling the Server
  • CD-RW/DVD-RW Drive Unit (DVDU) Replacement
    • 11.1 Identifying the Type of CD-RW/DVD- RW Drive Unit
    • 11.2 Accessing the CD-RW/DVD-RW Drive Unit
    • 11.3 Removing the CD-RW/DVD-RW Drive Unit
    • 11.4 Mounting the CD-RW/DVD-RW Drive Unit
    • 11.5 Reassembling the Server
  • Power Supply Unit Replacement
    • 12.1 Accessing a Power Supply Unit
    • 12.2 Removing the Power Supply Unit
    • 12.3 Mounting the Power Supply Unit
    • 12.4 Reassembling the Server
  • Fan Unit Replacement
    • 13.1 Accessing a Fan Unit
    • 13.2 Removing a Fan Unit
    • 13.3 Mounting a Fan Unit
    • 13.4 Reassembling the Server
  • Fan Backplane Replacement
    • 14.1 Accessing the Fan Backplane
    • 14.2 Removing the Fan Backplane
    • 14.3 Mounting the Fan Backplane
    • 14.4 Reassembling the Server
  • Operator Panel Replacement
    • 15.1 Accessing the Operator Panel
    • 15.2 Removing the Operator Panel
    • 15.3 Mounting the Operator Panel
    • 15.4 Reassembling the Server
  • Components List
  • FRU List
    • B.1 Server Overview
    • B.2 Motherboard Unit
      • B.2.1 Memory (DIMM)
      • B.2.2 PCIe Slot
      • B.2.3 CPU
      • B.2.4 XSCF Unit
    • B.3 Drive
      • B.3.1 Hard Disk Drive
      • B.3.2 CD-RW/DVD-RW Drive Unit (DVDU)
    • B.4 Power Supply Unit
    • B.5 Fan Unit
  • External Interface Specifications
    • C.1 Serial Port
    • C.2 UPC Port
    • C.3 USB Port
    • C.4 SAS Port
    • C.5 Connection Diagram for Serial Cable
  • UPS Controller
    • D.1 Overview
    • D.2 Signal Cable
    • D.3 Configuration of Signal Lines
    • D.4 Power Supply Conditions
      • D.4.1 Input Circuit
      • D.4.2 Output Circuit
    • D.5 UPS Cable
    • D.6 Connections
  • DC Power Supply Model
    • E.1 The Server Views
    • E.2 LED Functions of Power Supply Unit
    • E.3 Electrical Specifications
    • E.4 Using the showhardconf Command
  • Reactivating a Hardware RAID Boot Volume
  • Abbreviations
  • Index