Troubleshooting – FMI VFN30R User Manual

Page 18

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18

105072

UNVENTED NATURAL GAS LOG HEATER

FIREPLACE MANUFACTURERS INC.

WARNING: Turn off and un-

plug heater and let cool before
servicing. Only a qualified ser-
vice person should service and
repair heater.

CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned wrong
7. Ignitor electrode broken

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. ODS/pilot is clogged

6. Gas control setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Gas control damaged

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at ODS/pilot

When ignitor button is pressed, there is
spark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out when
control knob is released

TROUBLESHOOTING

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to base

panel of log set. Nut is located behind
base panel

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace ignitor
7. Replace ignitor

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Clean ODS/pilot (see Cleaning and

Maintenance, page 17) or replace ODS/
pilot assembly

6. Replace gas control

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Fully open equipment shutoff valve
4. A) Contact local natural gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance
, page 17) or replace ODS/
pilot assembly

5. Hand tighten until snug, then tighten 1/4

turn more

6. Replace thermocouple
7. Replace gas control

Note:

For additional help, visit DESA

International’s technical service web site
at

www.desatech.com

.

Note:

All troubleshooting items are listed in

order of operation.

www.desatech.com

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