Troubleshooting and tips, Reinstalling windows xp – Fujitsu Siemens Computers AMILO Pro V2035 User Manual
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A26391-K183-Z121-1-7619, edition 1
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Troubleshooting and tips
!
Take note of the safety notes in the "Safety" manual, when you connect or disconnect
cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
►
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
►
Switch the notebook off.
►
Please contact the Hotline/Help Desk.
The telephone numbers are contained in the supplied help desk list. Please have the following
information ready when you call:
–
The model name and serial number of the notebook. The serial number is located on a
sticker on the underside of the notebook.
–
Notes of any messages that appear on the screen and information on acoustic signals.
–
Any changes you have made to the hardware or software after receiving the notebook.
–
Any changes you have made to the BIOS Setup Utility settings after receiving the
notebook.
–
Your system configuration and all peripheral devices connected to your system.
–
Your sales contract.
Reinstalling Windows XP
You can reinstall the Windows XP operating system with the "Windows XP Recovery CD" and the
"Drivers & Utilities" CD/DVD.
The instructions are provided on the case of the Recovery CD.
!
During the reinstall process your personal files and any installed programs will be deleted.
We advise that you backup your files to an external hard drive, or CD / DVD disk before
you start.
►
Switch the notebook on.
► Press
the
F12 key when the message F2: Setup F12: Boot Menu appears on the
screen.
►
Insert the "Windows XP Recovery CD" into the optical drive.
► Select
the
CD-ROM and press the Enter key.
►
Follow the instructions on the screen.
After the installation you must install all the drivers again. Some installed hardware components will
not be correctly supported until this has been done.
►
Insert the "Drivers & Utilities" CD/DVD into the optical drive.
The CD/DVD starts automatically.
►
Click on the Desk Update button.