Before you call for service – GE WNCD2050 User Manual

Page 12

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Operating Instructions

Safety Instructions

Customer Service

Troubleshooting T

ips

12

Before you call for service…

Troubleshooting Tips

OTHER

Possible Causes

What To Do

Labels on the exterior

Occasionally the adhesive

Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface

of the washer.

NOISE

Possible Causes

What To Do

Washer is noisy

Washer is uneven

To level the front of the washer, adjust the front leveling

legs by rotating the individual leg in the proper direction

for up or down. To level back of washer, lift back of

machine 4

(11 cm) and set down.

Washer load is

Press PAUSE to stop the washer, open the lid and

unbalanced

redistribute the load evenly. Close the lid and press
START

.

Shipping rod is still assembled

To remove shipping rod from washer, pull yellow tag and

in unit

attached rod from the bottom right hand side of washer.

Washer is sitting too close

Pull washer away from the wall; about 4

(11 cm)

to wall (causes knocking

is needed.

during cycle)

WATER (cont.)

Possible Causes

What To Do

Washer did not fill to

Extremely low water pressure

Press the START button again.

Inlet hoses are kinked

Straighten hoses.

Water valve screens are

Turn off the water source and remove the water connection

stopped up

hoses from the upper back of the washer. Use a brush or

toothpick to clean the screens in the machine. Reconnect

the hoses and turn the water back on.

Water fills and drains

Drain stand pipe is too low

Drain stand pipe must be above 30

.

at the same time

chosen level
(START/PAUSE lights
are flashing)

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