Grundig Platinum PVR Remote Control - Manual (Page 32)

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TO HAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED
PROPERLY. THIS WARRANTY SHALL BE VOID IF ANY FACTORY-
APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO
SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED
OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON
(with the exception of opening the battery cover).
This warranty gives you specific legal rights which may vary from state to state.
Some states do not allow the exclusion or limitations of incidental or
consequential damages, or allow limitations on the duration of an implied
warranty, so those limitations may not apply to you.
A DVANCE E XCHANGE P ROGRAM
The Advance Exchange Program allows you to have replacement equipment
shipped immediately to you (depending upon where you live, it could take three
to five business days). Along with replacement equipment, you will receive a
prepaid shipping label and instructions on how to return the defective
equipment.
The shipping charge, for receiving replacement equipment and returning the
defective equipment, is a one time fee based on EchoStar’s competitive bulk
shipping rates (additional charges may apply outside of the continental US).
This fee will be charged to your billing account or your valid credit card.
If you do not ship the defective equipment to EchoStar within ten days after
receiving the replacement, your billing account or credit card will be charged
the market price of the replacement. If you return the defective equipment after
ten days, you will receive a full refund less an administrative fee.
If your equipment is out of warranty and can be repaired your billing account or
credit card will be charged the standard repair fee for the replacement.
If damage to the defective equipment is found, which EchoStar in its sole
discretion determines has voided the warranty, or makes the equipment
unrepairable, your billing account or credit card will be charged the market
price of the replacement.
P OST R ECEIPT E XCHANGE P ROGRAM
You may choose to ship the equipment to us at your cost. To provide faster
service, upon receipt of your equipment you will be shipped a replacement.
Your original equipment will not be available for return.
The equipment you return will be checked to verify whether it is covered under
this warranty. If the defective equipment is covered under this warranty, it will
be replaced and shipped back to you at no additional cost (additional charges
may apply outside of the continental US).
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