Customer service, General and sales enquiries, Guarantee registration – Glowworm Lighting 250 I User Manual

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Thank you for installing a new Glow-worm solar system.

Glow-worm products are manufactured to the very highest standard so we are pleased to offer our

customers a Comprehensive Guarantee.

This product is guaranteed for 4 months from the date of installation or 30 months from the date

of manufacture, whichever is the shorter, for parts and labour.

The second year of the guarantee, from the beginning of the 3th month onwards after installation

or manufacture, is conditional upon the product having been serviced by a competent person (i.e.

clear skies registered engineer),

in accordance with the manufacturer’s recommendations. We strongly recommend regular

servicing of your product, but where the condition is not met, any chargeable spare parts or

components issued within the applicable guarantee period still benefit from a 12 month warranty

from the date of issue by the manufacturer.

The “Benchmark” Installation, Commissioning and Service Record must be completed on

installation and kept up to date.

We recommend you complete and return as soon as possible your guarantee registration card.

If your guarantee registration card is missing you can obtain a copy or record your registration by

telephoning the Glow-worm Customer Service number 0773 59650.

Guarantee Registration

Customer Service:

0773 59650

Technical Helpline:

0773 88300

General and Sales enquiries:

Tel. 0773 84639

Fax: 0773 80569

To register your Glow-worm product call:

0800 0734

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