Before you call for service – GE 162D3941P005 User Manual

Page 32

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Before you call for service…

32

Operating Instr

uctions

Installation Instr

uctions

Safety Infor

mation

Tr

oubleshooting T

ips

Customer Ser

vice

Problem

Possible Causes

What To Do

Frost or ice crystals on

Door left open.

•

Check to see if package is

frozen food

holding door open.

(Frost within package

Too frequent or too

is normal.)

long door openings.

Divider between fresh

Automatic energy saver

•

This helps prevent

food and freezer

system circulates warm

condensation on the

compartment feels warm

liquid around front edge

outside.

of freezer compartment.

Automatic icemaker

Icemaker feeler arm in

•

Move the feeler arm to the

does not work

the

STOP

(up) position.

ON

(down) position.

•

Cubes may have fused to

the side of the mold.

Move the feeler arm to the

STOP

(up) position then

remove these cubes.

Water supply turned

•

See

Installing the water line.

off or not connected.

Freezer compartment

•

Wait 24 hours for the

too warm.

refrigerator to completely

cool down.

Piled up cubes in the

•

Level cubes by hand.

storage bin cause the
icemaker to shut off.

Slow ice cube freezing

Door left open.

•

Check to see if package is

holding door open.

Temperature control

•

See

About the controls.

not set cold enough.

Ice cubes have

Ice storage bin needs

•

Empty and wash bin.

odor/taste

cleaning.

Discard old cubes.

Food transmitting odor/

•

Wrap foods well.

taste to ice cubes.

Interior of refrigerator

•

See

Care and cleaning.

needs cleaning.

Poor-tasting incoming water.

•

Install a water filter.

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