Troubleshooting guide, Cordless phone solutions, Roubleshooting – GE 26993 User Manual

Page 39: Uide

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39

T

ROUBLESHOOTING

G

UIDE

C

ORDLESS

P

HONE

S

OLUTIONS

Problem

Solution

No dial tone

•

Check installation:
—

Is the base power cord connected to a working outlet?

—

Is the telephone line cord connected to the base unit
and the wall jack?

•

Connect another phone to the same jack; the problem
might be your wiring or local service.

•

Is the handset out of range of the base?

•

Make sure the battery is properly charged (12 hours).

•

Is the battery pack installed correctly?

•

Did the handset beep when you pressed the TALK button?
Did the IN-USE indicator come on? The battery may need to
be charged.

•

Place the handset in the base for at least 20 seconds.

Dial tone is OK,

•

Make sure the TONE/PULSE switch on the base is

but can’t dial out

correctly set .

Handset does not ring

•

Make sure the RINGER switch on the handset is turned to
ON.

•

Move closer to the base. The handset may be out of range.

•

You may have too many extension phones on your line. Try
unplugging some phones.

•

Check for dial tone.

You experience static,

•

Change channels.

noise, or fading in and out

•

Move closer to base (handset might be out of range).

•

Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.

•

Charge battery.

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