Problem solver 12, Problem, Questions? use this problem solver – GE JGP630ER User Manual

Page 12

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QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM

CONTROL KNOB
WILL NOT TURN

TICKING SOUND
OF SPARK IGNITER
PERSISTS AFTER
BURNER LIGHTS

TICKING
PERSISTS AFTER
BURNER IS

TURNED OFF

BURNERS

NOT

LIGHT

BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES

POSSIBLE CAUSE

When the knob is at the

position, it must be pushed in before it can be

turned, and must be turned in a counterclockwise direction. When the knob is at
any other position, it can

turned in either direction without being pushed in.

burner off and relight. If ticking is still present, call for service.

Be sure

knob is in

OFF position. Remove knob by pulling it straight off

the stem and check bottom knob for any build-up of soil.

Maim

sure electrical plug is plugged into a live power outlet.

Gas supply not connected or not turned on.

Igniter opening in burner body may be clogged (see Burner Assembly in the

Care and Cleaning section). Remove the obstruction.

parts

replaced correctly (see Care and Cleaning section).

Counter unit not properly grounded or polarized. This can affect spark ignition.

Soil

clogging

holes in burner top. Remove and clean.

burner top not replaced correctly.

reinstalled correctly. Push knob down on the stem.

(A)

(B) Yellow-tipped flames

(C) Normal soft blue flames

If burner flames look like (A) or (B), call for service. Normal burner

flames should look like (C), burning with a soft blue flame.

If you need more help.

toll free:

Answer Center

m

800.626.2000
consumer information service

12

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