Faxing problems, Print quality problems – Garmin WORKFORCE 320 User Manual

Page 45

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Problems and Solutions

45

2. The message on the LCD screen asks if the paper

has been removed. Press

1

to clear the message.

3. Lift the scanner cover, remove any jammed paper

inside, and lower the scanner cover.

4. Close the ADF cover and reload the paper.

Faxing Problems

■

Make sure the recipient’s fax machine is turned on and working.

■

Make sure the

LINE

port on the product is connected to a telephone wall jack.

Verify that the telephone wall jack works by connecting a phone to it.

■

Make sure the

Auto Answer

light is turned on to receive faxes automatically.

■

If your phone line includes voice mail answering services, calls or faxes may be
inadvertently received by your voice mail service.

■

If the line has static, press r/K

Copy/Fax

, press x

Menu

, select

Fax

Settings

, select

Communication

, and turn off the

V.34

and

ECM

settings.

■

If the product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the filter.

■

If you connected a telephone or answering machine, make sure it is connected
to the

EXT.

port.

Print Quality Problems

■

For the best print quality, use Epson papers (see page 5) and genuine Epson
ink cartridges (see page 25).

■

If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 22) to see if the print head needs cleaning.

■

If you notice jagged vertical lines, you may need to align the print head. See
the online User’s Guide for instructions.

■

The ink cartridges may be low on ink. Check your cartridge levels (see
page 23) and replace cartridges, if necessary (see page 25).

■

Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.

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