Before you call for service, Troubleshooting tips – GE 14 User Manual

Page 32

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Before you call for service…

32

Operating Instr

uctions

Installation Instr

uctions

Safety Infor

mation

Tr

oubleshooting T

ips

Customer Ser

vice

Problem

Possible Causes

What To Do

Fresh food or freezer

Temperature control

•

See

About the temperature

compartment too warm

dial not set cold enough.

control dial.

Warm weather or

•

Set the temperature

frequent door openings.

control dial one step

colder. See

About the

temperature control dial.

Door left open.

•

Check to see if package is

holding door open.

Package blocking air

•

Check to see if package is

duct in freezer

blocking air duct in freezer

compartment.

compartment.

Frost or ice crystals on

Door left open.

•

Check to see if package is

frozen food (frost within

holding door open.

package is normal)

Too frequent or too
long door openings.

Automatic icemaker

Icemaker feeler arm in

•

Move the feeler arm to the

does not work

STOP

(up) position.

ON

(down) position.

(on some models)

Water supply turned

•

See

Installing the water line

.

off or not connected.

Freezer compartment

•

Wait 24 hours for the

too warm.

refrigerator to completely

cool down.

Cubes too small

Water shutoff valve

•

Call a plumber to clear

connecting refrigerator

the valve.

to water line may be
clogged.

Slow ice cube freezing

Door left open.

•

Check to see if package is

holding door open.

Temperature control

•

See

About the temperature

dial not set cold enough.

control dial.

Troubleshooting Tips

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