Before you call for service – GE 15 User Manual

Page 26

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Before you call for service…

Problem

Possible Causes

What To Do

Motor operates for

Normal when refrigerator

•

Wait 24 hours for the refrigerator to completely

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

•

This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open.

•

Check to see if package is holding door open.

freezer require more

Hot weather or frequent

•

This is normal.

operating time. They

door openings.

start and stop often

Temperature control dial

•

See About the temperature control dial.

to maintain even

set at the coldest setting.

temperatures.)

Grille and condenser

•

See Care and cleaning.

need cleaning.

Fresh food or freezer

Temperature control dial

•

See About the temperature control dial.

compartment too warm

not set cold enough.

Warm weather or frequent

•

Set the temperature control dial one step colder.

door openings.

See About the temperature control dial.

Door left open.

•

Check to see if package is holding door open.

Package blocking air duct in

•

Check to see if package is blocking air duct in freezer

freezer compartment.

compartment.

Frost or ice crystals

Door left open.

•

Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Automatic icemaker

Icemaker power switch in

•

Move the switch to the ON position.

does not work

the OFF position.

•

Cubes may have fused to the side of the mold. Move

(on some models)

the switch to the OFF position, then remove the cubes.

Water supply turned off or

•

See Installing the water line.

not connected.

Freezer compartment

•

Wait 24 hours for the refrigerator to completely

too warm.

cool down.

Piled up cubes in the storage

•

Level cubes by hand.

bin cause the icemaker
to shut off.

Cubes too small

Water shutoff valve connecting

•

Call the plumber to clear the valve.

refrigerator to water line may
be clogged.

Slow ice cube freezing

Door left open.

•

Check to see if package is holding door open.

Temperature control dial

•

See About the temperature control dial.

not set cold enough.

Ice cubes have

Ice storage bin needs cleaning.

•

Empty and wash bin. Discard old cubes.

odor/taste

Food transmitting odor/taste

•

Wrap foods well.

to ice cubes.

Interior of refrigerator

•

See Care and cleaning.

needs cleaning.

26

Consumer Support

Troubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

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