Before you call for service – GE 15 User Manual

Page 26

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Before you call for service…

Problem

Possible Causes

What To Do

Motor operates for

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open.

Check to see if package is holding door open.

freezer require more

Hot weather or frequent

This is normal.

operating time. They

door openings.

start and stop often

Temperature control dial

See About the temperature control dial.

to maintain even

set at the coldest setting.

temperatures.)

Grille and condenser

See Care and cleaning.

need cleaning.

Fresh food or freezer

Temperature control dial

See About the temperature control dial.

compartment too warm

not set cold enough.

Warm weather or frequent

Set the temperature control dial one step colder.

door openings.

See About the temperature control dial.

Door left open.

Check to see if package is holding door open.

Package blocking air duct in

Check to see if package is blocking air duct in freezer

freezer compartment.

compartment.

Frost or ice crystals

Door left open.

Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Automatic icemaker

Icemaker power switch in

Move the switch to the ON position.

does not work

the OFF position.

Cubes may have fused to the side of the mold. Move

(on some models)

the switch to the OFF position, then remove the cubes.

Water supply turned off or

See Installing the water line.

not connected.

Freezer compartment

Wait 24 hours for the refrigerator to completely

too warm.

cool down.

Piled up cubes in the storage

Level cubes by hand.

bin cause the icemaker
to shut off.

Cubes too small

Water shutoff valve connecting

Call the plumber to clear the valve.

refrigerator to water line may
be clogged.

Slow ice cube freezing

Door left open.

Check to see if package is holding door open.

Temperature control dial

See About the temperature control dial.

not set cold enough.

Ice cubes have

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

odor/taste

Food transmitting odor/taste

Wrap foods well.

to ice cubes.

Interior of refrigerator

See Care and cleaning.

needs cleaning.

26

Consumer Support

Troubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

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