GE eKEY - Manual (Page 59)

Chapter 4
Showing activity
51
Viewing eFeedback
eFeedback is information about a listing, including the buyer’s
interest level, how the buyer learned about the listing, and
whether the price is within the buyer’s range.
eFeedback sent by showing agents about your listings is
displayed in the second row of your Dashboard. Click the View
button to generate a detailed eFeedback report that includes the
date/time of the showing, KeyBox serial number, showing agent,
listing number, listing address, and the feedback received from
the buyer. Click Create New Report to generate a new
eFeedback report for a specific KeyBox, listing number, or date
range.
If a showing agent is unable to send you eFeedback for one of
your listings but provides feedback verbally, you can add the
feedback to the listing in ShowingValue. If necessary, you can
also edit eFeedback already received from a showing agent.
To add or edit eFeedback for a showing:
1. Click Actions in the left-hand column of your screen
under ShowingValue.
2. Click Add or Edit eFeedback on Your Listing.
3. Locate the showing record and click the Add or View/
Edit button.
4. Use the dropdown menus (Figure 22 on page 52) to enter
or modify the feedback about your listing, then click
Save Now.