Troubleshooting tips – GE AHW30 User Manual

Page 8

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8

Troubleshooting tips…

Save time and money! Review the chart below first and you may not need to call for service.

Problem

Possible Causes

What To Do

Dehumidifier

The dehumidifier

• Make sure the dehumidifier’s plug is pushed completely

does not start

is unplugged.

into the outlet.

The fuse is blown/circuit

• Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

Dehumidifier has reached its

• The dehumidifier automatically turns off when either

preset level or bucket is full.

condition occurs. Change to a lower setting or empty
the bucket and replace properly.

Bucket is not in the

• The bucket must be in place and securely seated for the

proper position.

dehumidifier to operate.

Power failure.

• There is a protective time delay (up to 3 minutes) to

prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidifying
for 3 minutes after it is turned back on.

Dehumidifier does not

Did not allow enough time

• When first installed, allow at least 24 hours to maintain

dry the air as it should

to remove the moisture.

the desired dryness.

Airflow is restricted.

• Make sure there are no curtains, blinds or furniture

blocking the front or back of the dehumidifier. See the
Choosing a Location section.

Dirty filter.

• See the Care and Cleaning section.

The Humidity Control may

• For drier air, press the

pad and set to a lower percent

not be set low enough.

value (%) or at CO (continuous) for maximum
dehumidification.

Doors and windows may not

• Check that all doors, windows and other openings

be closed tightly.

are securely closed.

Clothes dryer may be

• Install the dehumidifier away from the dryer.

blowing moisture-laden

The dryer should be vented to the outside.

air into the room.

Room temperature

• Moisture removal is best at higher room temperatures.

is too low.

Lower room temperatures will reduce the moisture
removal rate. Models are designed to be operated at
temperatures above 41°F (5°C).

Dehumidifier runs

Area to be dehumidified

• The capacity of your dehumidifier may not be adequate.

too much

is too large.

Doors and windows are open.

• Close all doors and windows to the outside.

Frost appears on

Dehumidifier has been turned

• This is normal. Frost will usually disappear

the coils

on recently, or room temperature

within 60 minutes. See the Automatic Defrost section.

is below 41°F (5°C).

Controls cannot be set

The compressor will turn off

• This is normal. Wait approximately 3 minutes and set the

and the fan will automatically

fan as desired.

continue to run for
approximately 3 minutes at a
fixed setting.

Fan noise

Air is moving through

• This is normal.

the dehumidifier.

Water on floor

Hose connection may be loose.

• Check the hose connection. See the Removing Collected

Water section.

Intended to use the bucket to

• Disconnect the hose if using the bucket to collect water.

collect water, but a hose

See the Removing Collected Water section.

is attached.

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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Tr

oubleshooting T

ips

Care and Cleaning

Safety Instructions

Operating Instructions

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