Before you call for service – GE GBC12IAX User Manual

Page 18

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Before you call for service…

Problem

Possible Causes

What To Do

Refrigerator does not

Refrigerator in defrost cycle.

•

Wait about 30 minutes for defrost cycle to end.

operate

Refrigerator is unplugged.

•

Push the plug completely into the outlet.

The fuse is blown/circuit

•

Replace fuse or reset the breaker.

breaker is tripped.

Vibration or rattling

Leveling legs need adjusting.

•

See Level the Refrigerator.

(slight vibration
is normal)

Motor operates for

Normal when refrigerator

•

Wait 24 hours for the refrigerator to completely

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

•

This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open.

•

Check to see if package is holding door open.

freezer require more

Hot weather or frequent

•

This is normal.

operating time. They

door openings.

start and stop ofte

Temperature control

•

See About the controls.

to maintain even

set at the coldest setting.

temperatures.)

Grille and condenser need

•

See Care and cleaning.

cleaning.

TurboFreeze function has been

•

This is normal when the TurboFreeze function is

activated.

activated. See About TurboFreeze for more information.

Refrigerator or freezer

Temperature controls not set

•

See About the controls.

compartment too warm

cold enough.

Warm weather or frequent

•

Set the temperature control one step colder.

door openings.

See About the controls

Door left open.

•

Check to see if package is holding door open.

Frost or ice crystals

Door left open.

•

Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Ice cubes have

Food transmitting odor/taste

•

Wrap foods well.

odor/taste

to ice cubes.

Interior of refrigerator

•

See Care and cleaning.

needs cleaning.

Slow ice cube freezing

Door left open.

•

Check to see if package is holding door open.

Freezer control not set

•

See About the controls.

cold enough.

Refrigerator has odor

Foods transmitting

•

Foods with strong odors should be tightly wrapped.

odor to refrigerator.

•

Keep an open box of baking soda in the refrigerator;
replace every three months.

Interior needs cleaning.

•

See Care and cleaning.

Consumer S

uppor

t

Tr

oubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

18

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