Before you call for service – GE CGS980 User Manual

Page 52

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Operating Instructions

Safety Instructions

Installation Instructions

Tr

oubleshooting T

ips

Consumer Support

Troubleshooting Tips

Before you call for service…

52

Problem

Possible Causes

What To Do

Gas/Control Lockout or

• If LOC appears in the display, the range control is

Control Lockout feature

locked. Turn this feature off to use the range. See the

is activated

Gas/Control Lockout section.

“Close Door” scrolls in

The display will always

• This is a normal reminder to close the door when

the display when BROIL

automatically remind you to

broiling.

is set

close the door.

Food does not broil

Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

properly in the upper oven

Oven door not closed.

• See the Using the upper oven section.

Improper shelf position

• See the Broiling Guide.

being used.

Food being cooked

• For best results, use a pan designed for broiling.

in a hot pan.

Make sure it is cool.

Cookware not suited

• For best results, use a pan designed for broiling.

for broiling.

Oven bottom not securely

• See the Installation of the range section.

seated in position.

Upper oven temperature

Oven thermostat

• See the Adjust the upper oven thermostat—Do it

too hot or too cold

needs adjustment.

yourself! section.

Clock and timer

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

do not work

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Oven controls improperly set.

• See the Using the clock and timer section.

Upper oven light does

Light bulb is loose or defective.

• Tighten or replace the bulb.

not work

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

Upper oven will not

The oven temperature is too

• Allow the range to cool to room temperature and

self-clean

high to set a self-clean operation.

reset the controls.

Oven controls improperly set.

• See the Using the self-cleaning upper oven section.

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound

metal heating and cooling
during both the cooking and
cleaning functions.

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