Before you call for service – GE CGS980 User Manual

Page 54

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Problem

Possible Causes

What To Do

Display goes blank

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

The clock is in the

• See the Special features of your oven control section.

black-out mode.

Display flashes

Power failure.

• Reset the clock.

Unable to get the

Oven control pads were

• The BAKE and BROIL HI/LO pads must be touched at

display to show “SF”

not pressed properly.

the same time and held for 3 seconds.

Power outage,

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

it by touching the CLEAR/OFF pad, setting the clock
and resetting any cooking function.

“Burning” or “oily”

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

odor emitting from

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

the vent

oven section.

Strong odor

An odor from the insulation

• This is temporary.

around the inside of the oven
is normal for the first few times
the oven is used.

Fan noise

The convection fan may turn on

This is normal. To maximize cooking evenness, the

and off automatically.

fan is designed to operate in both directions with a
pause in between.

Convection fan not

Preheat temperature

• Fan will start automatically once the preheat

working

not reached.

temperature is reached.

Drawer does not slide

The drawer is out of alignment.

Fully extend the drawer and push it all the way in.

smoothly or drags

See the Care and cleaning of the range section.

Drawer is over-loaded or load

• Reduce weight. Redistribute drawer contents.

is unbalanced.

Lower oven drawer

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

will not work

blown or the circuit breaker
tripped.

The oven is self-cleaning.

• Wait for the self-clean cycle to finish and the oven

to cool.

Controls improperly set.

• See the Lower oven drawer section.

Excessive condensation

Liquid in drawer.

• Remove liquid.

in the drawer

Uncovered foods.

• Cover food with lid or aluminum foil.

Temperature setting too high.

• Reduce temperature setting.

Food dries out in the

Moisture escaping.

• Cover food with lid or aluminum foil.

lower oven drawer

Drawer not fully closed.

• Push drawer in until latch engages.

54

Operating Instructions

Safety Instructions

Installation Instructions

Tr

oubleshooting T

ips

Consumer Support

Troubleshooting Tips

Before you call for service…

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