Before you call for service – GE CGS980 User Manual

Page 54

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Problem

Possible Causes

What To Do

Display goes blank

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

The clock is in the

• See the Special features of your oven control section.

black-out mode.

Display flashes

Power failure.

• Reset the clock.

Unable to get the

Oven control pads were

• The BAKE and BROIL HI/LO pads must be touched at

display to show “SF”

not pressed properly.

the same time and held for 3 seconds.

Power outage,

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

it by touching the CLEAR/OFF pad, setting the clock
and resetting any cooking function.

“Burning” or “oily”

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

odor emitting from

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

the vent

oven section.

Strong odor

An odor from the insulation

• This is temporary.

around the inside of the oven
is normal for the first few times
the oven is used.

Fan noise

The convection fan may turn on •

This is normal. To maximize cooking evenness, the

and off automatically.

fan is designed to operate in both directions with a
pause in between.

Convection fan not

Preheat temperature

• Fan will start automatically once the preheat

working

not reached.

temperature is reached.

Drawer does not slide

The drawer is out of alignment. •

Fully extend the drawer and push it all the way in.

smoothly or drags

See the Care and cleaning of the range section.

Drawer is over-loaded or load

• Reduce weight. Redistribute drawer contents.

is unbalanced.

Lower oven drawer

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

will not work

blown or the circuit breaker
tripped.

The oven is self-cleaning.

• Wait for the self-clean cycle to finish and the oven

to cool.

Controls improperly set.

• See the Lower oven drawer section.

Excessive condensation

Liquid in drawer.

• Remove liquid.

in the drawer

Uncovered foods.

• Cover food with lid or aluminum foil.

Temperature setting too high.

• Reduce temperature setting.

Food dries out in the

Moisture escaping.

• Cover food with lid or aluminum foil.

lower oven drawer

Drawer not fully closed.

• Push drawer in until latch engages.

54

Operating Instructions

Safety Instructions

Installation Instructions

Tr

oubleshooting T

ips

Consumer Support

Troubleshooting Tips

Before you call for service…

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