Hard disk problems – Gateway E-3200 User Manual
Page 63
54 Maintaining and Troubleshooting Your E-3200 System
Hard Disk Problems
The SCSI drive is not recognized by the system.
The IDE drive is not recognized by the system.
Probable Cause
Solution
The SCSI bus is not
properly terminated.
Make certain the last device on the SCSI
chain is properly terminated.
The drive is
configured with a
conflicting SCSI
address.
Change the device’s SCSI address to one
that is not currently being used by the
system.
The cables are not
connected correctly.
Open the system and check the cable
connections.
Probable Cause
Solution
The primary IDE
device may be
configured incorrectly.
Restart your computer, and then press
F
1
to
enter the Setup utility program. From the
Advanced | IDE Configuration
menu, set the
IDE Controller
to Both and the
Primary IDE
Master
to
Auto
.
The drive may not be
configured properly.
Consult the hard disk user’s guide for
instructions on how to configure the drive.
The drive cables are
not connected
properly.
Open the system and check all cables
connected to the controller card.
The drive controller is
not seated properly.
Open the system and reseat the drive
controller.
Important!
Some systems do not have
IDE controller cards
because the IDE controller
is built into the system
board.