System problems – Gateway E-3200 User Manual

Page 70

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Troubleshooting 61

System Problems

The system will not start up.

The system is non-responsive.

The keyboard does not work.

Probable Cause

Solution

The system is not
connected to an AC
outlet.

Check the power cable(s) and make certain
it is connected to an AC power source.

Voltage selection
switch not set
correctly.

Make certain the voltage selection switch
reflects the correct power source.

Probable Cause

Solution

An error occurs
during an application
or your system may
be out of memory.

Press the reset button to reboot your
computer. If the system is still
non-responsive, press and hold in the
power button for 4 seconds to turn the
system off. Turn the system back on an
follow the onscreen instructions.

Probable Cause

Solution

A key was depressed
while the system was
starting up.

Clear the sticking key, then turn off the
system, wait for a few seconds, and then
turn the system back on.

The keyboard is not
plugged in or
connected properly.

Check the cable. Make certain it is plugged
in correctly.

Something spilled into
the keyboard.

Turn off the system. Turn the keyboard
upside down to let it dry before turning the
system back on.

The keyboard is
defective.

Try a keyboard you know is working.

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