Troubleshooting tips, Before you call for service – GE AHG50 User Manual

Page 8

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8

Consumer Support

Troubleshooting T

ips

Operating Instructions

Safety Instructions

Troubleshooting T

ips

Care and Cleaning

Safety Instructions

Operating Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below first
and you may not need to call for service.

Problem

Possible Causes

What To Do

Dehumidifier

The dehumidifier

Make sure the dehumidifier’s plug is pushed completely

does not start

is unplugged.

into the outlet.

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

Water has reached its

The dehumidifier automatically turns off when this

preset level.

occurs. Empty the bucket and replace properly.

Bucket is not in the proper

See the Installing the Water Bucket section.

position and light is on.

Dehumidifier does not

Did not allow enough time

When first installed, allow at least 3 or 4 days to maintain

dry the air as it should

to remove the moisture.

the desired dryness.

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

blocking the front or back of the dehumidifier.

The control may not

Turn the Humidity Control knob to a higher number.

be set high enough.

Doors and windows may not

Check that all doors, windows and other openings

be closed tightly.

are securely closed.

Clothes dryer may be

Install the dehumidifier away from the dryer.

blowing moisture-laden

The dryer should be vented to the outside.

air into the room.

Room temperature

Moisture removal is best at higher room temperatures.

is too low.

Lower room temperatures will reduce the moisture
removal rate. This unit is designed to be operated at
temperatures above 65°F (18°C).

Dehumidifier runs

Area to be dehumidified

Check with your dealer to see if the capacity is adequate.

too much

is too large.

Doors and windows are open.

Close all doors and windows to the outside.

Frost appears on

Dehumidifier has been

This is normal. Frost will usually disappear

the coils

recently turned on or

within 60 minutes.

room temperature is
below 65°F (18°C).

Fan noise

Air is moving through

This is normal.

the dehumidifier.

Water on floor

Connection may be loose.

Check the hose if one is attached.

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