Troubleshooting – GE HO97958 User Manual

Page 12

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Troubleshooting

COMPUTER DOES NOT RECOGNIZE HUB:

1. Check to be sure the hub and the cable are securely attached

to the computer.

2. Try turning off the computer and disconnect the hub. While

the hub is disconnected, disconnect any devices connected to
the hub. Reconnect the hub and power the computer back up
and let the computer try to recognize the hub. If the hub is
recognized, reconnect the devices one at a time.

3. If hub is still not recognized, click on Start, select Settings,

then select Control Panel, then select Add New Hardware.
Follow the instructions from the Pop-Up screens provided in
the New Hardware Wizard.

4. After trying these suggestions, try the hub on another com-

puter to see what type of results are produced. If the hub
works on the alternate computer, then the issue lies in the
first computer.

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97958IN 8/19/03 8:09 AM Page 12

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