Gateway Profile 6 User Manual

Page 107

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101

•

Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.

•

Make sure that your computer is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.

8512032.book Page 101 Tuesday, January 9, 2007 1:47 PM

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