Troubleshooting – Gembird BTHS-002 User Manual
Page 11
Bluetooth headset
Troubleshooting
Problem description
Troubleshooting
Unable to switch the headset on
-Click and hold the ‘Mode’ button for aproximately 5 seconds
-Recharge the headset
No audio after pairing
-Ensure that you are within the distance of 10 meters from the phone
-Remove pairing and start pairing again
Red indicator light is on
-Recharge the mobile phone
Charging indicator does not light up
-Check the physical connection of the charger and the DC jack
-The Bluetooth headset might need a short period of time to recover
from prolonged usage. After a certain time the charging indicator
should light up
Bluetooth headset switches off automatically
-Switch the Bluetooth headset on
-Recharge for 2 to 3 hours
Echo is heard
-Adjust the volume
-Move to a different location