GE NZ 29878 User Manual

Page 11

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11

Troubleshooting Tips

Problem

Possible solution/cause

Does not answer or answers on 10

th

ring

Turn unit on.

Memory is full, erase some
messages.

Check AC power and telephone tine
connection.

Incoming messages are incomplete

Extension phone picked up while
caller is leaving a message (call
screening)

Message left is longer than 60
seconds.

Memory is full.

Does not respond to remote commands

Use a touch-tone telephone.

Enter correct security code.

Answerer does not work

Check AC power and telephone line
connection.

Reset the unit by switching AC
power off and on again.

Cannot hear messages

Adjust the volume.

Unit announces “Low Battery

Install a new 9-volt alkaline battery.

Cannot restart the message

You must play the message at least
5 seconds before pressing the
[PREVIOUS] button.

Message indicator flashes rapidly

Memory is full, erase some
messages.

Greeting continues to play even after an
extension telephone is picked up

This is normal operation. Auto
disconnect is delayed for 2 seconds
after the unit answers a call. If you
are near the unit, press the [STOP]
button to stop the greeting.

Telephone extension is picked up
before the 2

nd

ring and the answerer

is set to answer after 2 rings. Set
rings to answer to 4.

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