General product care, Causes of poor reception – GE 21-Feb User Manual

Page 17

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17

Problem

Solution

Cannot hear the

• Set the RING/PWR switch on the handset to ON (the far left

Page alert tone

position).

Range is shorter

• Press the CHAN button during the conversation to select a

than normal

new channel.

• Position the base antenna upward.

Battery will not hold a

• Be sure you are sufficiently charging the battery. When the

charge

or is fully charged

battery has been charged for 12 hours, you can expect

and the BAT LOW lights

approximately 4 hours of talk time.

• Check to be sure battery contacts on both the handset and

the base are making contact and are clean; free of dirt or lint.

• When the handset is placed in the base, check that the base

CHARGE light is on.

BAT LOW light stays on

• Place handset in base for 10 seconds to reset the phone. If

that doesn’t work, charge battery for 12 hours.

Memory Dialing

• Did you program the memory location keys correctly?

doesn’t work

• Did you follow proper dialing sequence?
• Make sure T/P switch is correctly set.

Unit locks up

• If the unit doesn’t work, turn the power switch on the handset

off. Hold down digit 2 and 8 simultaneously and then turn the
power switch on. Put the handset back on the base and press
the PAGE button until you hear a beep.

• If a power outage occurs while the handset is away from the

base, the handset must be returned to the base when the
power returns.

No link between base

ID code between handset and base could be lost. Follow
these instructions: Make sure power switch on the handset is
OFF. Turn the power switch ON while holding down digit 2
and 8 simultaneously. Put the handset down on the base.
Press “PAGE” button until beep sound comes out. Beep
sound indicates that ID code is correctly restored.

and handset.

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