GoVideo DJ530 - Manual (Page 23)

23
4 Need Help?
Troubleshooting
Why is there no power?
• Make sure power cord is securely connected.
• Press the front panel POWER button.
Why is there no picture?
• Securely connect video cable.
• Repair or replace damaged video cable.
• Make sure player is connected to the correct TV input.
• Make sure video input on TV is set to view the DVD player.
Why is there picture noise?
• Make sure disc is not dirty or flawed.
Why doesn’t the picture fill the screen?
• The DVD may only include a widescreen version. Check the
disc menu to verify options.
• Make sure TV Display is set to NORMAL/PS in the menu
system.
Contacting Customer Service
Phone
800-736-7679
Web
www.GoVideo.com
E-mail
[email protected]
Why is there no sound?
• Securely connect all audio cables.
• Repair or replace any damaged audio cables.
• Make sure the volume is turned up using the Volume knob.
• The player is in Pause, Fast Forward, or Fast Reverse. Press
PLAY on the remote control to return to normal playback
mode.
Why is the remote not working?
• Remove any obstacles between the remote and the player.
• Move closer to the player when operating the remote.
• Point the remote directly at the sensor on front panel of the
player.
• Replace the batteries.
Why doesn’t the disc play?
• Make sure there is a disc in the tray.
• Turn the disc over. Make sure the desired playback side is
facing down on the disc tray.
• The disc is skewed or warped.
• The region code on the DVD does not match the player.
• Moisture has condensed inside the player. Remove the disc
and leave the player turned on for about half an hour.
Why doesn’t the disc start playing from the beginning?
• Press STOP twice and then press PLAY to restart DVD
playback.
Why does the disc play automatically?
• Go Jr. features an auto playback function.
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