Gateway 400 - Manual (Page 213)

205
Reinstalling Windows
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Reinstalling Windows
If your computer is not working correctly, try the following options to correct
the problem:
■ Troubleshooting. For more information, see “Troubleshooting” on
page 219.
■ Reinstalling device drivers. For more information, see “Reinstalling device
drivers” on page 199.
If the options above do not correct the problem, you can use the Restoration
CDs to reinstall Windows and other software.
The Restoration CDs step you through reinstalling Windows XP. If you are
reinstalling Windows XP, the Restoration CDs automatically reinstall the
hardware device drivers and some programs as well. You can install any
remaining programs by using the program CDs that came with your computer.
To reinstall your programs, follow the instructions in “Reinstalling programs”
on page 203.
To reinstall Windows XP and the device drivers:
1
Insert the red Gateway CD into the CD, DVD, or recordable drive.
2
Restart your computer.
3
Select 2. Boot from CD-ROM .
4
Select a language option.
5
Select 1. Delete all files (Automated Fdisk/Format) .
Important If you are prompted for your Windows product key when
you reinstall Windows, you can find the key on the
Microsoft Certificate of Authenticity label located on the
bottom of your computer case. For more information, see
“Microsoft Certificate of Authenticity” on page 12.
Warning Back up your personal files before you use this option.
All files on your computer will be deleted!