Gateway 400 - Manual (Page 246)

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Chapter 16: Troubleshooting
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■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so that the printer can start printing.
Press the button to put the printer online.
■ Check the port and cable for bent or broken pins.
■ If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer:
1
Click Start , then click Control Panel . The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware .
2
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to be the default
printer, then click
Set as Default Printer .
■ Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■ Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click Star t, then click Control Panel . The Control Panel window opens.
If your Control Panel is in Category View, click Printers and Other
Hardware .
2
Click/Double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Use Printer Offline , click Use Printer Offline
to clear the check mark.