Problem report form c168p – Moxa Technologies C168P User Manual
Page 79
Problem Report Form
C168P
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1. Moxa Product: C168P Serial Number: ____________
2. Moxa Driver Version: ________________
3. Moxa hardware settings:
3.1 Please check the hardware configuration by IO-IRQ.EXE from DOS or Windows 95/98 DOS
Prompt.
PORT
1
2
3
4
5
6
7
8
I/O
IRQ
Interrupt Vector: ________
3.2 Jumper JP1 on the board: o open o short
4. Operating System: o Windows 95
o Windows 98
o Windows NT 3.51
o Windows NT 4.0
o DOS
o Others
5. PC Host: Make _________ Model _________
6. CPU:
Speed _____MHz Make ______ Model ______
7. BIOS:
Make __________________ Version _______
8. Problem Description: Please describes the problem as clearly as possible, including the error message
you see. We may have to follow your description to reproduce the problem.
o Board not found.
o Board found, but can’t transfer data.
o Can transfer data, but lose data.
o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended: