Mitel 8500 - Manual (Page 60)

Troubleshooting
Page 48 Mitel ® 8500 Telephone User Guide – Issue 14, June 2010
I cannot program a Station Speed
Dial number to the button I want. Before assigning the speed-dial number to a
programmable button, you must store the number with
either a Station or System Speed-Dial code.
When I try to use the Dynamic
Extension Express – Handoff
feature (388), I hear reorder tone. This indicates that the call cannot be handed off because
one of the following may have occurred:
• You tried to use the Handoff feature on a call that
has not been routed by Dynamic Extension
Express.
• You tried to use the Handoff feature on a call that
the system has not yet recognized as a valid call.
• You tried to use the Handoff feature on an
unsupported extension. The Handoff feature is
supported on your main extension only.
• You tried to use the Handoff feature on a phantom
extension. The Handoff feature is not supported on
phantom extensions.
• You entered the handoff feature code at the exact
time the other party on the call disconnected.
• The call was terminated for some reason.
Problem Possible Solution