Appendix, Trouble shooting – MITSUBISHI ELECTRIC M342i User Manual

Page 71

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71-

Appendix

Trouble shooting

PROBLEM

POSSIBLE

CAUSE

AND

SOLUTION

Phone does not

switch on

Check that the battery is fully charged and correctly connected to the phone.

No flashing

battery icon

whilst

charging

There may be no mains supply. Try a different electrical socket.

The AC/DC charger may be faulty. Return to your dealer and try substitution with

another Mitsubishi Electric adaptor. If faulty, contact your dealer.

Short standby

and talk times

Cell broadcast is permanently on, using more battery power.

Phone is in a poor signal area and therefore always on full power.

Incorrect charging and discharging. Always charge and discharge your battery

fully.

The battery is wearing out. Replace the battery.

Impossible to dial

numbers

Keypad lock is on (

appears). Press

Unlock and to turn the keypad lock off.

Impossible to

make or receive a

call

Check that at least one signal strength bar (

) is displayed. Try a stronger signal

strength area.

If no network name is displayed, check registration and area coverage with your

service/network provider and check that the SIM is correctly inserted.

Call barring option is on. Deactivate it (see page 67). Call cost limit is reached

(see page 29).

Stored telephone

numbers cannot

be recalled

Fixed Dialled Number or Call Barring features are activated. Deactivate feature.

(see page 67).

The mobile is on

but nothing is

displayed.

Display contrast is too low. Reset contrast (see page 61).

Battery icon

not flashing 1-2-

3-4-5 during

charging

May indicate a charge or battery problem. Disconnect the charger. Reconnect and

try again.

May also indicate that the battery is fully recharged and does not require any

further charging.

No charge

symbol when

connecting the

charger

If the battery is totally empty the battery level symbol may not be displayed at once

when connecting the battery charger. Moreover the mobile cannot be turned on.

Up to 15 minutes may be necessary to reach the required 4% battery charge to

turn your mobile on and allow the battery charge symbol to be displayed.

symbol

displayed

There is not enough memory to store another e-mail or another MMS. Delete one

or more of the existing stored messages.

Flashing

There is not enough memory to store another SMS message. Delete one or more

of the existing stored messages.

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