Troubleshooting, Warning – Marantz CD5000 User Manual

Page 13

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TROUBLESHOOTING

13

English

WARNING

Under no circumstances should you try to repair the
CD player yourself as this will invalidate the
guarantee.

If a fault occurs, first check the points listed below before
taking the set for repair.

If you are unable to solve a problem by following this
checklist, consult your dealer or service center.

Problem

Possible cause

Solution

No power

Mains cable is not securely connected.

Connect mains cable properly.

No or bad sound

Volume is too low.

Adjust volume.

Interference caused by electric equipment

Keep the CD player away from electrical

like TVs, computers, engines, etc.

equipment.

Loose or wrong connections.

Connect the CD player correctly.

No or bad headphone

Volume is too low.

Adjust VOLUME –/+.

Headphone plug is dirty.

Clean headphone plug.

No or low quality

Volume is too low.

Adjust VOLUME –/+.

recording

Loose or wrong connections.

Connect the CD player correctly.

No reaction to

Electrostatic discharge.

Disconnect the CD player from mains,

operation of any keys

reconnect after a few seconds.

INSERT DISC

No CD is inserted.

Insert a CD.

is displayed

The CD is badly scratched or dirty.

Replace or clean the CD.

The CD is inserted upside down.

Insert CD with label upwards.

DISC NOT

The CD-RW (or CD-R) is not properly recorded

Read the instruction booklet of your

FINALIZED

for the use on a standard CD player.

CD-Rewriteable (or CD-Recordable) recorder

is displayed

on how to finalize a recording.

The CD is badly scratched or dirty.

Replace or clean the CD.

WRONG TRACK

Chosen track number is higher than the

Key in a track number within the range of the

is displayed

highest track number on the CD.

track numbers on the CD.

0 0:00 is displayed

First track of the CD is longer than the first

Choose a recording media with a recording time

side of the chosen recording media.

longer than the first track of the CD.

VOLUME FIXED is

Volume is locked.

Press EDIT for more than 2 seconds to

displayed

unlock the volume.

Some CD-Text track

Too much information on the CD-Text disc.

Use a CD-Text disc with less information.

information is not
displayed

CD skips tracks

SHUFFLE

or

PROGRAM

is active.

Switch off

SHUFFLE

or

PROGRAM

play.

The CD is badly scratched or dirty.

Replace or clean the CD.

Laser lens is dirty.

Clean with a commonly available cleaning CD.

The laser lens is steamed up.

Wait until the lens has cleared.

Remote control does

Batteries are inserted incorrectly.

Insert batteries correctly.

not function properly

Batteries are flat.

Insert fresh batteries.

Distance to the CD player is too large.

Reduce distance.

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