Before you call technical support, Problem solution – Philips Magnavox MRV640 User Manual

Page 89

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77

M

Before you call technical support

If you have any problems using this DVD recorder, it may be caused by one of the following
reasons. You can call Magnavox for assistance.
Have the model number (MODEL NO) and the production number (PROD.NO) ready.
The serial number (PROD. NO). is printed on the type plate at the rear of the DVD Recorder.

PROBLEM

SOLUTION

Your DVD Recorder does
not respond to any button
being pressed, and '

IS TV

ON?' appears in the display:

b

Device is in initial installation mode: Switch on the TV and select channel 3 or 4 or the
Audio/Video In channel.
The menu for language selection should appear. Read paragraph 'Initial Installation' in 'Installing
your DVD Recorder.'

The device does not react
to the touch ofa button,
the remote control is
working:

b

'Dealer Mode' is on: All buttons at the front of the DVD Recorder are locked.
To switch off this function:

1

Disconnect the DVD Recorder from the power outlet.

2

Press and hold down

STOP

h and OPEN/CLOSE J and re-connect the

Recorder to the power supply.

3

As soon as the time or '--:--' appears in the display (6 - 10 seconds), release

STOP

h and OPEN/CLOSE J .

Your DVD Recorder does
not respond to any button
being pressed.

b

There is no power. Check the power supply.

b

A programmed recording (TIMER) is currently being made: If desired, cancel the programmed
recording (Timer) with STANDBY

m .

b

There is a technical problem: Disconnect from the power outlet for 30 seconds, then connect
again.
If this doesn't help, reset your DVD Recorder to the default factory settings.

Resetting the DVD
Recorder to default factory
settings

b

Warning:
All the information stored in the memory (programs, time, TIMER) will be reset (deleted).

1

Disconnect the DVD Recorder from the power outlet.

2

Press and hold down the STANDBY-ON

m button on the front of the Recorder

while reconnecting to the power outlet.

3

Release

STANDBY-ON

m when 'IS TV ON?' appears in the display. All the

information stored in the memory (programs, time, TIMER) will be reset (cleared).

Read paragraph 'Initial Installation' in 'Installing your DVD Recorder'.

Remote control does not
work:

b

Remote control is not pointing at the Recorder: Point the remote control at the DVD
recorder. See if the 'o(((' appears on the display briefly each time you press a remote control
button. If it does, the Recorder is receiving information from the remote correctly.

b

There is a technical problem: Take out the batteries, wait for 10 seconds, then re-insert them.

b

Batteries are weak: Replace the batteries.

ENGLISH

Before you call technical support

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