Appendix e: troubleshooting, continued – MITSUBISHI ELECTRIC MITSUBISHI ELECTRIC IMMERSIVE SOUND LCD HDTV SeriesLT-40151 User Manual

Page 83

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Appendices

83

Appendix E: Troubleshooting, continued

General TV Operation

Symptom

Remarks

1.

The TV remote control does not work.

Check that the batteries are fresh and installed correctly.

Check that the control mode on the remote is set to TV.

Be no more than 20 feet from the TV when using the remote control.

Program the remote control to operate the TV or other device.

Reset the remote control.

2.

When I try to use the remote control, the
POWER key blinks five times.

Replace the batteries.

3.

TV does not respond to the remote control or
to control-panel buttons and TV will not power
on or off.

Unplug the AC power cord for 10 seconds.

Press and hold the POWER button on the control panel to

perform system reset.

4.

When a device is selected from the Activity
menu, the screen is blue or black (no signal
source).

• Make sure the selected device is turned on.
• Begin play of the device.

5.

You have forgotten your Lock menu pass code.

See “Bypassing the Parental Lock”, Appendix D.

6.

Rating restrictions are not working.

Open the Lock > Parental Lock menu and:
• Verify that the ratings locks are active.
• Check the Lock Time/Unlock Time to check if rating restric-

tions are disabled.

• Rating restrictions apply only to content on the ANT input.

7.

On-screen displays appear each time you
change a function.

Normal TV operation.

8.

9.

I have turned on CEC for my HDMI devices
but control is erratic and I wish to disable it.

First

turn off the TV’s HDMI control for the specific device.

Open the Inputs > HDMI Control menu, select the device,
select Off.
Disable CEC on the device itself. See the device’s instruc-

tions.
If the problem persists, do the following:

Disconnect the device from the TV.

1.

Open the Inputs > Name menu and select Delete for the

2.

device.
Reconnect the device to the TV and Auto Input Sensing

3.

will recognize the device with CEC disabled.

Reset Name

When to Use

How to Use

Resulting Action

VUDU
Reset VUDU
Account
Password
(249 Series)

You have forgotten
your account pass-
word.

Using a computer, go to
www.VUDU.com.

Reset your account password
from the VUDU website (requires
access to e-mail).

VUDU
Reset Parental
Controls
Passcode
(249 Series)

You have forgotten
your passcode.

Call VUDU Customer Care at
1-888-554-VUDU (8838).

VUDU Customer Care will reset
your passcode.

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