Repair procedures for international distributors, Replacement parts – Multi-Tech Systems MT5600BA-V.92 User Manual
Page 47
Appendix B – Warranty and Service
Multi-Tech Systems, Inc. MT5600BA-V92 User Guide
47
number, and if the product is out of warranty, a check in U.S. dollars drawn on a U.S. bank or your company’s
purchase order for repair charges. Repaired units shall be shipped freight collect, unless other arrangements are
made in advance.
Please direct your questions regarding technical matters, product configuration, verification that the product is
defective, etc., to our Technical Support department nearest you or email
. When calling the
U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair
Accounting department at +(763) 717-5631 in the U.S.A., or email
.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis.
Repair Procedures for International Distributors
International distributors should contact their MTS International sales representative for information about the repair
of the Multi-Tech products.
Please direct your questions regarding technical matters, product configuration, verification that the product is
defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please
direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting
department at +(763) 717-5631 in the U.S.A. or email
.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis
Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech
products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:
Mail: SupplyNet,
Inc.
614
Corporate
Way
Valley Cottage, NY 10989
Phone: 800
826-0279
Fax: 914
267-2420
Email:
Internet:
http://www.thesupplynet.com