Efore you call – Maytag MAV-12 User Manual

Page 7

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6

B

EFORE YOU CALL

CHECK THESE POINTS IF
YOUR WASHER...

For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the enclosed
Laundry Tips
booklet.

ALWAYS CHECK FIRST

Plug cord into live electrical outlet.

• Check fuse or reset circuit breaker.

WON’T FILL

• Turn the control dial to proper cycle and

pull dial out to start the washer.

If

equipped with buttons, be sure they are
fully depressed.

• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens.

Hose filter screens may be plugged.

WON’T AGITATE

• Make sure the lid is completely closed.
• Turn the control dial to proper cycle and

pull dial out to start the washer.

If

equipped with buttons, be sure they are
fully depressed.

• Close lid and pull dial out to start the

washer. For your safety, washer will not
agitate or spin unless the lid is closed.

• The washer is equipped with a lid switch

failure detector. If the lid switch should
malfunction, the detector will stop opera-
tions for your safety. Call for service.

• Pauses are normal. Wait and see if the

washer will start again.

WON’T SPIN OR DRAIN

• Straighten drain hoses. Eliminate kinked

hoses. If there is a drain restriction, call
for service.

• Close lid and pull dial out to start the

washer. For your safety, washer will not
agitate or spin unless the lid is closed.

• The washer is equipped with a lid switch

failure detector. If the lid switch should
malfunction, the detector will stop opera-
tions for your safety. Call for service.

• If drain height is five to eight feet, a high-

volume pump kit may be necessary. See
installation instructions or call 1-800-
688-9900. If the drain height is over eight

feet, water may not be removed, even
with the high volume pump kit.

LOAD IS WETTER THAN NORMAL AT
THE END OF THE CYCLE

• The washer is designed to reduce

spin speed if an unbalanced load is
detected. This is normal.

• Redistribute the load in the tub and

set the washer on SPIN.

STOPS

• Turn the control dial to proper cycle and

pull dial out to start the washer.

If

equipped with buttons, be sure they are
fully depressed.

• Close lid and pull dial out to start the

washer. For your safety, washer will not
agitate or spin unless lid is closed.

• This may be a pause or soak period

in the cycle. Wait briefly and it may
start.

• The washer is equipped with a lid switch

failure detector. If the lid switch should
malfunction, the detector will stop fill
operations for your safety. Call for serv-
ice.

LEAKS WATER

• Make sure water inlet hose connections

are tight at faucet and water valve.

• Make sure end of drain hose is correctly

inserted and secured to drain facility.

• Avoid extended soaking – soak for

30 minutes or less.

• Avoid overloading.

IS NOISY

• Be sure washer is leveled properly

as outlined in installation manual.

• Weak floors can cause vibration and

walking.

• Be sure rubber feet are installed on

leveling legs.

• A clicking sound may be the

LoadSensor™ agitator (select models)
as it moves the load down through the
cleaning zone for maximum cleaning
effectiveness. This sound will vary from
load to load. This is normal.

• Operating sounds will vary depending

on agitation speed.

FILLS WITH THE WRONG TEMP-
ERATURE WATER

• Turn both faucets on fully.
• Make sure temperature selection is

correct.

• If Auto Temperature Control is selected,

cold water may feel warmer than cold
water from the tap (see page 3).

• Make sure hoses are connected to cor-

rect faucets and inlet connections. Be
sure water supply is regulated correctly.
Flush water line before filling washer.

• Check the water heater. It should be set

to deliver a minimum 120°F (49°C) hot
water at the tap. Also check water heater
capacity and recovery rate.

• Disconnect hoses and clean screens.

Hose filter screens may be plugged.

CYCLE SELECTOR DIAL ADVANCES
THROUGH “OFF”

• Extra Rinse is selected.

For further assistance contact Maytag

Appliances Sales Company,

Maytag Customer Assistance:

U.S. 1-800-688-9900 or

Canada 1-800-688-2002

U.S. customers using TTY for deaf,

hearing impaired or speech impaired,

call 1-800-688-2080.

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